During Close Day there is a function that lets users "Force Void" active checks. There are a few issues that come up with this function. 

1) There is no confirmation warning the user that they are about to instantly void ALL active checks.

2) The Force Void creates report discrepancies. It appears that the voided transactions are still included in the reports. In the case where a closer accidentally voided $200 worth of online transactions we see that they still got paid, even though now that payment history is gone in reports(I notice that some sales figures still accounted for the payments, just not any payments, or menu Item reports)

3) I think the application should force users to resolve ANY transactions that have payments within the transaction itself. The close day has a transaction list, this should guide the user straight to the transaction to resolve

4) Our stores typically close all cashiers before going through the close-day checklist. If there is an active check the close all cashiers button will bring up the mass void function before they can even see the active transaction list leading to an accidental mass void instance. That transaction list should show up here so it can be resolved otherwise we will run into issues again.

A Partner and I were talking yesterday about how do we prevent employees from marking a transaction as paid with cash when there's no cash drawer present at the station. We can restrict payment type by role, but preventing certain employees from taking cash completely is a little ridiculous. If we could lock out certain payment types by node, that would be fantastic. 

If a restaurant is busy or a manager is not available, it's not possible to add an item to the 86 list.  It would be very helpful to be able to add something to the 86 list without going into back office first.

We are having issues with the new 4.5 version. When creating an order under QSR a new window pops up asking if you want to do the order 'Now' or 'Later'. You have to click 'Done' in order to keep the open tickets in the que because the customer hasn't paid yet. Then when hitting 'Finish' it takes you out of the order screen and puts the orders under 'Phone to go' orders. 'Phone to go' isnt an option I have selected under POS settings, so no clue why the orders are going there.  First of all, I would like the ability to shut off the popup screen that says "now' or 'later'. Also I would like to hit the 'finish' button and stay on the order screen. This new 'log off' button isnt working for us. We would like to have it working like it was prior to this new 4.5 update.

Please add a setting to display number of guest on the kitchen ticket. 

It helps the kitchen staff serve dishes according number of guests, so they know if they need to put 10 shish kebabs on one plate or 5 plates. 

Have the ability to have the option for Employees to Clock Out after they Cashier out in the Till Management > Reports screen. And have the Clock Out time reported in their Cashier Out report. 

Flow/Example: When Employees Click on "Cashier Out" pop up comes and gives them option to "Clock Out" also and then followed by "Do you want to print Cashier Out" option (which it does now).

We have to implement Service Charge at 7.5% for Indian market . This is not part of Tax structure. All food and Beverages will have 7.5% service charge . The service charge part of food will be taxed at 5% GST. We are already at stage of going live and was a show stopper today. Kindly keep this as a high priority requirement as the Tax structure and Service charge for Indian market is not configurable.

WOULD LIKE THE CASH DRAWER TO HAVE ABILITY TO OPEN ON ANY PAYMENT TYPE.  EXAMPLE: SIDE CC ALLOW DRAWER TO OPEN TO ALLOW CLIENT TO PYT SLIPS IN DRAWER.  WE ARE 90% PLASTIC SO HITTING NO SALE AFTER EVERY SALE IS NOT A VIABLE OPTION.

Grouping left & right pizza items on receipts.