LINGA — Feature Request Forum
Phone CALL notification for a new web order
Is there a way to receive a phone call when receiving an online order? I know we can receive a text/message or an email (and a notification also shows on the POS), but the chief said sometimes because the oven and refrigerators are so loud, he doesn't hear the kitchen printer. and the front desk sometimes doesn't have a dedicated employee to see a POS notification.
Be able to display Optional Modifiers Groups before Mandatory Modifier Groups on an item
Sometimes we want the mandatory modifiers to show after an optional modifier group. In some cases it make sense for how the modifiers print to the kitchen. I know I can use Mandatory Modifier groups and set the min to "0", but then the group is indicated with a "Red" square which is visually meant to indicate a mandatory selection and there are cases when you get confusing messages about what needs to be picked.
Same Day Refund
Hi Linga Team,
On behalf of Coastal Point of Sale, I would like to request for the same day refund feature to be added to the refund section in Operations menu, we are starting to grow in retail stores, and they need to be able to offer same day refunds for their customers. Currently on the POS system in order to perform a refund on a specific check, the check needs to be from a day before and if you try to search for a check from current day the system does not allow to perform the refund.
That is the reason we are requesting for this feature to be added.
Julio, same-day refund can be performed by voiding closed check payment.
Bold Print of Entree on Kitchen thermal printer
When using an Epson TM-M30 thermal printer as a kitchen printer, have the ability to print the Entrée name in BOLD to distinguish between Entree and modifier easier .
KDS- Order on the Fly
Looking for the ability to have the POS stations send items to the KDS monitors at the moment that they are ordered. Feature is required for all Chick-Fil-A sites.
This would be an option in the BOH that would cause all items at the moment they are pressed to appear on the same check/ticket. Similar to how it is handled today with subsequent items added to the check, just would happen 'on the fly'.
Option to remove seat count from Table Layout
According to Brandon and Raquel from "14 Parish", the seat numbers on the tables should not be shown by default because, in their opinion, doing so confuses the waiters/servers.
They want an option to be able to remove the seat count from Table Layout display:
This option is available in our latest iOS build 5.2(1.2). Please contact support for further assistance, if required.
Mix and Match Discount Modifiers
If a customer wants to use a mix and match discount for a buy one get one discount burger special, the discount can be setup to automatically discount the lower price burger but in the event that a customer adds any modifiers, the auto discount will not discount the item modifiers.
The item based discounts have a slider for "Include Additional Modifiers". It would be nice if that was available with the mix and match discount.
Split Payment Option on ALLURE Terminals on Payment Screen
Split Payment Evenly Function isn't available on PAY Screen for the ALLURE TERMINALS.
There no option to Split a Check Payment Evenly in 2 with 2 credit cards in the Payment screen on the Allure.
I've seen the little split icon on the ipad payment screen. Why doesn't it show up on the Allure Terminal Payment screen?
We tried to enter the payment amount (half) and then select eDynamo but it put the entire amount on the Credit Card Payment so that didn't work either. The only way we were able to split a check in half was to half each item on the split order screen and put it on two checks!
Split payment option is available on Android now. Please reach out to our support department to assist you further.
Kitchen print name for modifiers
Add the ability to have different kitchen print name for modifiers, same like menu items, useful when having modifiers in a different language and still be able to show correctly on customer receipt and CDS.
Customer support service by UserEcho