I know this feature was asked here: https://requests.lingapos.com/communities/1/topics/344-sound-for-online-order

However, I reached to the support (specifically rjohnson@lingaros.com) and the answer was: "As of now the notification sound is default and mild". We really don't hear any sound when an online orders comes. Only a pop-up notification. The sound has to be loud enough so we can hear. Currently we don't hear anything even we're next to the ipad. There are no ipad issues and the ipad sound is turned up all the way (we hear ipad sound when playing a video or a song. so there is no issues with the ipad)

Would like the option to prompt for a customer name when doing a QSR order like when doing a BarTab order.

We need to be able to move parts of an item's quantity to a different seat or check.

You have an item with a large quantity to it, already sent to kitchen, you should be able to either in the item options or in the split seat or split check screen, break off some of that quantity into a new line item.

Here's a real world example that I was just told by the merchant:

You ring up 15 empanadas, when they come in there's actually 4 people that each want to get their own check to pay for.

When you separate the empanadas 15qty item into 4 checks, you get 4 empanadas with 3.75 qty each.

So when you print their check each one is paying for 3 and three quarters of an empanada?

Let us break off a quantity into new line items.

Is there a way to receive a phone call when receiving an online order? I know we can receive a text/message or an email (and a notification also shows on the POS), but the chief said sometimes because the oven and refrigerators are so loud, he doesn't hear the kitchen printer. and the front desk sometimes doesn't have a dedicated employee to see a POS notification. 

Sometimes we want the mandatory modifiers to show after an optional modifier group. In some cases it make sense for how the modifiers print to the kitchen. I know I can use Mandatory Modifier groups and set the min to "0", but then the group is indicated with a "Red" square which is visually meant to indicate a mandatory selection and there are cases when you get confusing messages about what needs to be picked.

Hi Linga Team,

On behalf of Coastal Point of Sale, I would like to request for the same day refund feature to be added to the refund section in Operations menu, we are starting to grow in retail stores, and they need to be able to offer same day refunds for their customers. Currently on the POS system in order to perform a refund on a specific check, the check needs to be from a day before and if you try to search for a check from current day the system does not allow to perform the refund.

That is the reason we are requesting for this feature to be added.

Read above 

When using an Epson TM-M30 thermal printer as a kitchen printer, have the ability to print the Entrée name in BOLD to distinguish between Entree and modifier easier . 

Looking for the ability to have the POS stations send items to the KDS monitors at the moment that they are ordered.  Feature is required for all Chick-Fil-A sites.  

This would be an option in the BOH that would cause all items at the moment they are pressed to appear on the same check/ticket.  Similar to how it is handled today with subsequent items added to the check, just would happen 'on the fly'.

According to Brandon and Raquel from "14 Parish", the seat numbers on the tables should not be shown by default because, in their opinion, doing so confuses the waiters/servers.

They want an option to be able to remove the seat count from Table Layout display: