LINGA — Feature Request Forum

+1
Completed

Mix and Match Discount Modifiers

Jason G 3 years ago in POS / RESTAURANT POS updated by Product Engineering 2 months ago 1

If a customer wants to use a mix and match discount for a buy one get one discount burger special, the discount can be setup to automatically discount the lower price burger but in the event that a customer adds any modifiers, the auto discount will not discount the item modifiers.  

The item based discounts have a slider for "Include Additional Modifiers".  It would be nice if that was available with the mix and match discount.

+1
Completed

Split Payment Option on ALLURE Terminals on Payment Screen

Vero 3 years ago in POS / RESTAURANT POS updated by Product Engineering 2 months ago 1

Split Payment Evenly Function isn't available on PAY Screen for the ALLURE TERMINALS.

There no option to Split a Check Payment Evenly in 2 with 2 credit cards in the Payment screen on the Allure.

I've seen the little split icon on the ipad payment screen. Why doesn't it show up on the Allure Terminal Payment screen?

We tried to enter the payment amount (half) and then select eDynamo but it put the entire amount on the Credit Card Payment so that didn't work either.  The only way we were able to split a check in half was to half each item on the split order screen and put it on two checks!

Answer
Hardy Singh 1 year ago

Split payment option is available on Android now. Please reach out to our support department to assist you further. 

+1
Completed

Kitchen print name for modifiers

Gerardo L 3 years ago in POS / RESTAURANT POS updated by Product Engineering 2 months ago 2

Add the ability to have different kitchen print name for modifiers, same like menu items, useful when having modifiers in a different language and still be able to show correctly on customer receipt and CDS.

+1
Completed

Customer Info Prompt Before TOGO/PICKUP Order

Zaur 3 years ago in POS / RESTAURANT POS updated by Product Engineering 2 months ago 6

Hallo!

Could you please make a setting so when taking TOGO/PICKUP order it prompts a server to fill up customer's information with mandatory Name and Phone number?

Otherwise, it creates chaos in the kitchen when they forget to do it manually.

Answer
Hardy Singh 3 years ago

We do have this option available when system will go to customer profile before starting the Togo/ForHere orders. Setting is under OPERATIONS --> POS SETTINGS --> ORDER TYPES --> REQUIRED PHONE NUMBER FOR FOR HERE ORDER --> NEED TO ENABLE

+1
Completed

Break Button Next Clock in

gabrielgga7 3 years ago in POS / RESTAURANT POS updated by Product Engineering 2 months ago 4
Answer
Hardy Singh 2 years ago

This feature is now available with our new release 4.6. Call us to get more details. Our Marketing team will be sending out an email regarding this.

+1
Completed

Gift Card exempt from cash discount

Andy C 3 years ago in POS / RESTAURANT POS updated by Product Engineering 2 months ago 2

We would like the ability to exclude Gift Cards from having the Cash Discount applied to them. We're using Factor4 gift cards through Pax S300 card readers. Our customer wants to charge the cash discount on credit but not on gift.

+1
Completed

Show price if paid in cash on receipt

Nate 4 years ago in POS / RESTAURANT POS updated by Product Engineering 2 months ago 1

Customer would like to be able to see a "If paid in cash" option on delivery and customer receipts. The store has regular cash discounts and on the receipt it shows the total and the amount for the discount, but they would like just one line that says the actual total if the customer pays in cash

Answer
Hardy Singh 1 year ago

This option is available if merchant is using Dual price feature. 

+1
Not a bug

iPads is stuck on offline

Kevin Cekani 4 years ago in POS / RESTAURANT POS updated by Product Engineering 2 months ago 3

I have two iPads and one of them says offline and the other is online. Every time I try to connect the one that is offline it also disconnects the other iPad and both of them get stuck offline. This is the second time this has happened. The one that is stuck offline will not print tickets or payments also. I have also talk to someone from support but still nothing has been resolved. 

+1
Completed

Time on kitchen chit

Joyce 4 years ago in POS / RESTAURANT POS updated by Product Engineering 2 months ago 1

Please have the time the item being ordered to print on the kitchen chit. Currently the time in kitchen chit is time the chit was opened, not when items are ordered. We are a full service restaurant and many times people order beverages or appetizers well before they decide to order food. So when the kitchen receives the entree order The time might be 30 minutes prior. Please change this so the time on the kitchen chit is the time those items are placed. Also, the time should also show on the POS screen of what time each item is ordered. We have customers many times say ‘I’ve been waiting for my food over 30 minutes’ and we should be able to go back and look what time that item was ordered. Many times, with past systems, we see it’s only been 20 minutes. So it would be very helpful to see those tomes.

Thanks

+1
Fixed

Loyalty enhancements / fixes

Mathew Schultz 4 years ago in POS / RESTAURANT POS updated by Product Engineering 2 months ago 5

When attempting to apply a loyalty award, and the transaction fails because the customer has not met the point requirement, can we have the error state WHY the transaction failed? Currently it just says, 'unknown error'. '

Additionally, can we have Loyalty tender NOT present when the requirements are not met?