LINGA — Feature Request Forum

Backoffice reports should show "OPEN TICKETS (ORDERS WHATEVER)"
Every US POS I've used and currently use, show the status of OPEN ORDERS (those orders that are active, but not paid). Like 80 tables that have ordered and are eating, but the ticket has not been paid. It let's you know how busy your store is.... LINGA DOESN'T OFFER THIS in the backoffice <------ where management monitors a store's activity.
Attached is a screenshot from another POS's backoffice:

SEPARATE SIDE CC TYPES
HAVE SIDE CC TYPES SEPARATED IN TRANSACTION REPORT. THERE IS NO WAY TO DIFFERENTIATE BETWEEN SIDECC VISA, SIDECC MASTERCARD ETC.

Open discount - Reason on the POS/BO
Below is the way open discount should show for on the POS this way they do not have to keep typing the reason they can either choose a reason or type a reason.

UI DESIGN FOR BACK OFFICE
There needs to be an easier way to make mass changes in the UI without having to export the data:
- When you search for a modifier (or modifier group) and then select ‘Edit’ from the results, after making the edits and updating, the system DOES NOT return to the search results screen. When you perform the same operation on a product or item, the system saves the search results.
- Search and Search Results - The search function should allow users to create a search and save it, or at the very least, retain the search conditions and results until the user clears the search. This works similarly for products and items, but not for modifiers and modifier groups. Without this, the user must continually re-enter the search. Additionally, search results should be able to be sorted and filtered by column (attribute)

Payroll Report in New Back office
In the new Back Office Theme, the Employee based payroll report shows large empty spaces when fields are hidden from the report. In the old back office they could save their preferences, in the new UI it resets to default each time they pull the report.

Save custom report columns
We have a merchant that recently switched to using the new backoffice UI. They are requesting the ability to save the custom column selections when they pull a report instead of it reverting back to default each time. They said the old UI did save their custom selections.

Payment summary of sales recap to include surcharge value
Currently in the sale recap report, the payment summary values are shown without Surcharge and In Gross receipt the Surcharge was included and due to this the Gross receipt and Payment summary are different.

Card number to be changed for Membership auto renewal
User when auto renewal membership is enabled , would like the "card number" to change after renewal . ( Old number to be changed )

Cloud Kitchen POS
Existing Client is opening up a Cloud Kitchen.
Currently, the Software is not supporting multiple brands as needed in Cloud Kitchen – means 1 License with multiple brands.
We only have the option of creating Categories and Sub-Categories for the different Brands, but Reporting, Costing, etc. will be difficult.
The other software available on the Market for Cloud Kitchen are supporting to create distinct tabs for multiple brands and manage them by logging into one central panel/license. Also printing the Logo of each brand, etc. on the Invoice.

Loyalty points should not be rounded off
Actual loyalty charge should be considered not the nearest round off value. The remaining change amount should be added as loyalty points .
Customer support service by UserEcho