LINGA — Feature Request Forum

Customers default to link to all stores
Some enterprises do not want customer profiles to be linked to just one of their stores. When a customer profile is created from the POS, it is only linked to that store. The enterprise admin will then have to export, update all of the customers data in excel to be linked to all stores, then re upload. Can we add a option to automatically link customer accounts to all existing and newly created stores?

Allow special characters to be include in SKU codes
Allow merchants to create inventory items with special characters, i.e. periods (.), hyphens (-).
Merchants can receive items that have special characters included in the SKU codes from the manufacturer of that product. They are unable to scan these products into their inventory system in Linga.

Shift Reports by Day Part/Meal Period
Shift Reports by Day Part/Meal Period.
- Improve reporting to allow meal period granularity.
- Reporting by Breakfast, Lunch, and Dinner.
- Allow for individual print-outs per shift/meal period.

Tip Reporting Feature Request
Request to have a report that has all of the employee tips on one sheet but sectioned out for employees each and not combined.

EMPLOYEE CASHIER OUT REPORTS [TIPS & GRATUITIES]
The Tips and Gratuity section is pretty confusing with numbers that don't add up. This is a new site and they charge 3% to the credit card tips, but the math isn't mathing.
If there is a gratuity on a check and that check is paid with a CREDIT CARD then the Tip Charge should apply to that Gratuity.
If there is a gratuity on a check and that check is paid with CASH then there is no Tip Charge needed.
Can you please reformat the [TIP / GRATUITY] section to show as the example.
Added Bonus if the Server/Bartenders can have their CC Transactions listed above the [SUMMARY] section. This will allow them to see if there is a mistake or if they missed any. Every system from Aloha to Toast has this. The more familiar we make the reporting the more comfortable the customer will be and less phone calls we will receive
Check No. Amount Tip/Grat Total
1-009 $90.00 $20.00 $110.00
2-017 $115.00 $40.00 $155.00
1-099 $40.00 $0.00 $40.00

Add a payment section on reports that calculates the total Credit Card Deposit amount
Can you please add an extra section on the sales reports that show the total credit card bank deposit amount?. Right now you have to manually add up 5 different numbers on the report in order to get this number. The customer should be able to easily check and balance their bank deposits with the Linga reports and right now they have to manually add the following information up to come up with the deposit amount. Please contact us if you would like further details / examples.
1.Payment Summary
Credit Card
2.Other payment
online payment
3. Tip/Gratuity
Credit card
4. Tip/Gratuity
Online tip
5.(MINUS) Refunds
Non/cash refunds

Cashier Out Report with detailed closed check list
Cashier Out/ Cashout report must have a setting in the back office that allows us to show or not a list of all checks settled by the one person doing close out of the shift. This list must have:
Check Number, Payment Type, Tip, and Total Payment. This list also must have a grand total line at the end that summarizes each column.

Downloadable (CSV, Excel, Google Sheets) Daily breakdown of Dashboard Metrics
Can a daily line item breakdown be available for download that lists the same metrics that are shown on the Dashboard? Currently when a week or month is selected, the metrics are combined without the option to show day by day so its easily able to copy and paste. COGS for example, you have to click each day and load the metrics to get daily COGS percentage, same for ticket count. Similar to how the system breaks down Net Sales by day but include COGS and transaction count. See photo
Please reach out with any questions, I'd love to support this initiative in moving forward.

export itemized receipt as a PDF from BO
In the backoffice, there is the ability to export receipts from the transaction report, but this receipt does not include the items that were purchased.
Please add the ability to export the itemized receipts from the BO instead of having to print each one that is needed from the FOH.

ADD ORDER TYPE AMOUNTS TO SALES SUMMARY REPORT
Have actual numbers visible instead of the Graph or at least the option to select [Report or Graph] as an option
Customer support service by UserEcho