LINGA — Feature Request Forum

+4

Table / Item Transfer / Merge / Split Reports

SEan Rowland 2 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 1 month ago 0

Currently we have a huge security risk in Linga POS system around transferring of Tables and Items on the POS

We need some sort of reporting where we can track these

  1. Issue An Item like Coffee gets transferred from Table 1 to Table 2 server/cashier/manager prints the bill gets pay, Server/cashier/manager then transfers the Coffee off Table 2 to Table 3 before closing Table 2 and then pockets the money for Coffee on Table 2, this is repeated on and on by the same server/cashier/manager

Require the following reports:

1.1 Which Items were transferred – Item Description, amount, Employee the item originated from, Table the Item originated from, how many times was it transferred, who was the employee authorized, Which Table to it end on, which employee did it end on,

1.2 Need an Audit trail also showing each time the item transferred Item Description, Amount, Table Start, Table Transferred too, Time transferred

  1. Split Tables

2.1 Table split, Items transferred on the split,

2.2 Split transfer if table was split was it transferred and to whom

  1. Table Transfers

3.1 Which table was transferred / Merged, where was it transferred , Amount of transfer who authorised ect..

  1. Tips

4.1 Need to be able to restrict the tips by % of Check on each payment type. Employees are currently able to enter tips greater than the check total, scenario here is a employee receives a tip goes to the manager asks him to delete items off a check after customer has paid, then closes the check with the full payment amount getting a larger tip than original amount

4.2 Need a 1 pager report for Employee tips specifically if store collects tips and does tip distribution

+4

SPREADSHEET INACTIVATE COLUMN

Mark Amaral 2 years ago in BACKOFFICE updated by Product Engineering 1 month ago 0

So when you pull a spreadsheet it would be nice to have a column labeled inactive. Then if we put say "yes" in a cell  in that column it will move that item to inactive. Also, a way to pull an inactive list with the same column to bring it back. Right now my customer gave me over 150+ items to remove so I'm having to go one by one to remove. Whereas a spreadsheet would be so much easier.

+4
Completed

View Employee Pin

Ethan Yoo 2 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 2 months ago 4

It is essential that managers, or at the very least admins have access to see the login pin of the employees.
Basic feature to change the whole procedure of having to adjust hours. 

Willing to provide specific use cases. 

Heartland & Clover both have this functionality. I have full access to both without signing any NDAs so please do ask questions.

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+4
Completed

CHANGES TO LABOR REPORT

Mark Amaral 3 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 2 months ago 1

So under Reports: Employee: Labor my customers are asking for overtime hours to be shown in the report. I know you have it in OT Based Payroll. But using that report generates a huge list of information. what my customer is looking for is a regular hour and overtime hours column that adds up to the "Hours" column. so he can send this to his bookkeeper. So how the labor report is set up right now ie EMPLOYEE ID: NET SALES: HOURS: LABOR: % OF NET SALES: LABOR PERCENTAGE: SHIFT STATUS.. So all he leaves on is Labor Hours. Then he digs threw the other reports to find the overtime hours and hand writes it to the left of total hours.

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So can you add Regular Hours and Overtime hours to this report? So the order he would like to see would be something like this. EMPLOYEE ID: NET SALES: REGULAR HOURS: OVERTIME HOURS: HOURS: LABOR: % OF NET SALES: LABOR PERCENTAGE: SHIFT STATUS. Would even be better if you could combine the weekly and daily processes together.

We need to make things easier for our customers not make them work for the data.

Thank You

+4
Completed

Manually type forced punch in/out rather than only use the up and down buttons

Brad Bryant 4 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 2 months ago 1

This one a pretty simple the up and down buttons for editing a clock in/out event are fine to have but make it so we can just type it as well. Easier than sitting there clicking up on the minute side many times.

+4
Completed

Employee sales details including side cc breakdown by visa, mc, amex, etc

Krish 5 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 2 months ago 1

Do you have a report that will give me the sales transactions by employee with a breakdown of side cc by card type with a total quantity and amount at bottom? I have managers who need to reconcile each employee transaction by card type. If there are hundreds of transaction in a day, it's very hard to calculate each cart type for each employee like how many visa transaction did employee A have and what is the amount for Visa for that employee. It's very time consuming. The transaction report is almost there but not very easy to work with without the employee filter.

The ideal report would be the transactions report sort by employee filter added. That way they could pull up only one employee at a time and get total at the bottom. Also it needs to have quantity of card type at the bottom.

You should also allow the top headings like

Check NumberDatePayment NoEmployee NameTender NameCard TypeCard Number
(Last 4-digits)
Auth CodeStatusCC Tip Charge $CC Service Charge $Amount $Tip $

to be sortable by the column I want. For example if I click on card type, it will put all visa together and mastercards together, etc...If I want to sort by amounts or by check number, I would simply click on column header.
Thank you,

+4
Completed

Tax option need to add during purchase or reviving inventory items

Ubaid Abdulrehman Billashqam 5 years ago in BACKOFFICE / INVENTORY updated by Product Engineering 2 months ago 2
+3
Completed

Customers default to link to all stores

Jackson Spaugh 1 month ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 5 hours ago 1

Some enterprises do not want customer profiles to be linked to just one of their stores. When a customer profile is created from the POS, it is only linked to that store. The enterprise admin will then have to export, update all of the customers data in excel to be linked to all stores, then re upload. Can we add a option to automatically link customer accounts to all existing and newly created stores? 

+3

Allow special characters to be include in SKU codes

mmorell 2 months ago in BACKOFFICE updated by Product Engineering 6 days ago 0

Allow merchants to create inventory items with special characters, i.e. periods (.), hyphens (-). 
Merchants can receive items that have special characters included in the SKU codes from the manufacturer of that product. They are unable to scan these products into their inventory system in Linga. 

+3

Shift Reports by Day Part/Meal Period

pkrolikowska 2 months ago in BACKOFFICE updated by Product Engineering 6 days ago 0

Shift Reports by Day Part/Meal Period. 

- Improve reporting to allow meal period granularity.

- Reporting by Breakfast, Lunch, and Dinner.

- Allow for individual print-outs per shift/meal period.