LINGA — Feature Request Forum

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Enable Customer Level Loyalty" Requests

cvydyam 4 months ago in BACKOFFICE updated by Hardy Singh 3 months ago 0

#155271 - Linga rOS

Issue:
When "Enable customer level loyalty" is enabled, this force turns off each loyalty account and requires the merchant to re enable the accounts that need to be active. However, disabling this function does not re-enable each loyalty account, requiring the merchant or WL Partner to re enable each account by hand (observed by e-Coast with their Frothy Beard Brewing account).

Solution:
Disabling customer level loyalty should re activate all loyalty accounts and add a warning to the toggle that warns future partners and support agents about the functionality of this toggle.

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Pull menu with inventory mapping" not working for partially selected menu items

cvydyam 4 months ago in BACKOFFICE updated by Hardy Singh 3 months ago 0

When we select customize in the menu configuration tool, the option to pull with inventory mappings becomes unelectable.

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Purchase Order Receipt Options

cvydyam 4 months ago in BACKOFFICE / INVENTORY updated by Hardy Singh 3 months ago 0

#166985 - Linga rOS

It would be ideal on a purchase or to have the option to receive an item of quantity X and total and have it auto update the price per unit
For example in the screen shot, I want to Enter the received quantity and Received Price and have the Price per unit updated. As we issue a purchase or the price a be different than PO was issued as the PO is pulling last cost. This seems to work if you do a receive goods from the receipt page.


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Role/restriction should work as per the settings

cvydyam 4 months ago in BACKOFFICE updated by Hardy Singh 3 months ago 0

Role/restriction should work as per the settings

Account Name : Zad Modern Company

Customer informed he created a role in all stores as HR and provided access to Employee reports and Employee Dashboard

Since they are using Enterprise plan, he created a user under Account user and assigsned this HR role for all the stores.

When this employee logged in he is able to view the enterprise reports as well

Kindly check and fix this issue

User name : c.b.hr@zad-ksa.com

Password : HR1234

### Also after login with above credetials, it will direct to My enterpirse page, when we click on enterprise report there is no option to go back to stores.

NOTE : This issue is happening in both new and old UI's.

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Mix and Match - Restrict Serving Size

tigran 7 months ago in BACKOFFICE updated by Hardy Singh 3 months ago 0

We need the ability to restrict serving size when creating mix and match without the combo option. It becomes limited without this and makes it difficult to create discounts such as BOGO that applies to specific serving sizes.  

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We Need a " Go To Page [select page]" under the "Modifier" Section

Manny Jimenez 8 months ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Hardy Singh 3 months ago 0

When updating pricing under the MODIFIERS, as soon as you select a modifier, make your changes and select save it takes you back to Page 1.  You have to select  navigate back to page 10 by either clicking on the [>>] until you get to your page or select the pages until your page shows up.

an Alternative Solution would be adding a [Price Update or Bulk Update] option just as the one under [Products & Items].  This would allow for less steps and smoother updating of modifier prices for the customer.


The easier we make it for customer the easier it would be for customer to concentrate on things that are not POS related

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Reporting Balanced Journal

matt dorzok 8 months ago in BACKOFFICE updated by Hardy Singh 3 months ago 0

We need a single report that is a balanced journal entry for accounting.

We have to look at 3-4 different reports to make a journal entry in Quickbooks.

Need something like this in a single report.  Seems this should be pretty standard.

Category Gross Discounts Net
Food $ 1,000.00 $ 10.00 $ 990.00
Beer $ 1,000.00 $ 10.00 $ 990.00
Wine $ 1,000.00 $ 10.00 $ 990.00
Liquor $ 1,000.00 $ 10.00 $ 990.00
Total $ 4,000.00 $ 40.00 $ 3,960.00
Payments Amount Tip SC
Visa $ 500.00 $ 50.00 $ 15.00
MC $ 500.00 $ 50.00 $ 15.00
Disc $ 500.00 $ 50.00 $ 15.00
AMEX $ 500.00 $ 50.00 $ 15.00
TOTAL $ 2,000.00 $ 200.00 $ 60.00
Other Payments
Cash $ 2,000.00
Gift Card
TOTAL $ 2,000.00
Discounts
100% off $ 10.00
Employee $ 10.00
Coupon $ 10.00
Senior $ 10.00
TOTAL $ 40.00
Pay In
Opening Balance $ 2,000.00
Pay In $ 1,000.00
TOTAL $ 3,000.00
Pay Out
Lottery $ 100.00
Supplies $ 100.00
TOTAL $ 200.00
Cash Expected $ 4,600.00 (Pay in + Cash Payments - Tips - Payout)
Cash Declared $ 4,600.00
Over Short $ -

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Add a COGS column to the Retail Item Sales Report

Ryan Nicley 10 months ago in BACKOFFICE / RETAIL BACKOFFICE updated by Hardy Singh 3 months ago 0

Thanks again for adding the ability to sort by vendor to the Retail Item sales report. The customer was very happy. We actually have an additional request. Here is the original request that you already completed.

https://requests.lingapos.com/communities/1/topics/884-item-sales-by-vendor

We added this additional request to the comments but also wanted to create a new request for it so it didn't get overlooked.

Would it be possible to get an additional column added to the report to show the COGS for each item as well? This would allow the customer a better way to monitor their costs and we would also want it to export the data when the customer exports the report to Excel or CSV.

Does that make sense?

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Export COGS Report Now Working in New Back Office

Ryan Nicley 11 months ago in BACKOFFICE / INVENTORY updated by Hardy Singh 3 months ago 0

Just received notice from a customer (Village Wines) that they were trying to export the COGS report to Excel and it just exports blank spreadsheets. I tested it and it seemed to work at first, but when I tried to go back and do a specific month with a date range, the data shows on the screen but it exports a blank spreadsheet. Then, if I try running the same report, it blanks out all the data on the screen.

Attached are the export files we get.

Cost of Goods May 2024.xlsx
Cost of Goods June 2024.xlsx
Cost of Goods July 2024.xlsx
Cost of Goods April 2024.xlsx

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Selling Kit Products & Items

Megan Steyn 11 months ago in BACKOFFICE / RETAIL BACKOFFICE updated by Hardy Singh 3 months ago 0

When creating new selling kits or using an exisiting item to create selling kit's you need to manually input this information even if linked at main store

1. Item fields to update the information are greyed out, the display name does not even display

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