Below is the way open discount should show for on the POS this way they do not have to keep typing the reason they can either choose a reason or type a reason.

Assigning a Single Item to Multiple Categories/Sub-Categories

We need the ability to assign the same item to multiple categories and sub-categories. For example, the item Red Bean Salad should be listed under Breakfast, Lunch, and Dinner without needing to create separate versions of the same item.

We’ve reviewed the current capabilities and understand from the response received that this functionality is not currently supported. The suggested workaround involves duplicating the item with slight name variations (e.g., Red Bean Salad - Breakfast, Red Bean Salad BF, etc.) and assigning each to the respective category. However, this approach is not ideal as it can create unnecessary redundancy and confusion.

This is a specific request from our client, and we’d like to formally submit it as a feature enhancement. The ability to assign a single item to multiple categories/sub-categories would significantly improve usability and efficiency in item management.

Please consider this request for future development.

There needs to be an easier way to make mass changes in the UI without having to export the data:

1. When you search for a modifier (or modifier group) and then select ‘Edit’ from the results, after making the edits and updating, the system DOES NOT return to the search results screen. When you perform the same operation on a product or item, the system saves the search results.
2. Search and Search Results - The search function should allow users to create a search and save it, or at the very least, retain the search conditions and results until the user clears the search. This works similarly for products and items, but not for modifiers and modifier groups. Without this, the user must continually re-enter the search. Additionally, search results should be able to be sorted and filtered by column (attribute)

In the new Back Office Theme, the Employee based payroll report shows large empty spaces when fields are hidden from the report. In the old back office they could save their preferences, in the new UI it resets to default each time they pull the report.

We have a merchant that recently switched to using the new backoffice UI. They are requesting the ability to save the custom column selections when they pull a report instead of it reverting back to default each time. They said the old UI did save their custom selections.

Currently in the sale recap report, the payment summary values are shown without Surcharge and In Gross receipt the Surcharge was included and due to this the Gross receipt and Payment summary are different.

User when auto renewal membership is enabled , would like the "card number" to change after renewal . ( Old number to be changed ) 

Existing Client is opening up a Cloud Kitchen.

Currently, the Software is not supporting multiple brands as needed in Cloud Kitchen – means 1 License with multiple brands.

We only have the option of creating Categories and Sub-Categories for the different Brands, but Reporting, Costing, etc. will be difficult.

The other software available on the Market for Cloud Kitchen are supporting to create distinct tabs for multiple brands and manage them by logging into one central panel/license. Also printing the Logo of each brand, etc. on the Invoice.

Actual loyalty charge should be considered not the nearest round off value. The remaining change amount should be added as  loyalty points . 

Can we add 2 Columns to the "Transaction Screen".  A [Time Added] to see what time things were added and [By Employee] to see which employee added these Items and can be queued up with their surveillance system for confirmation.

This will help Owners and Managers see WHO and WHEN things are added to a check to help weed out theft from employees trying to game the system.