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Enable Customer Level Loyalty" Requests

cvydyam 3 months ago in BACKOFFICE updated by Hardy Singh 1 month ago 0

#155271 - Linga rOS

Issue:
When "Enable customer level loyalty" is enabled, this force turns off each loyalty account and requires the merchant to re enable the accounts that need to be active. However, disabling this function does not re-enable each loyalty account, requiring the merchant or WL Partner to re enable each account by hand (observed by e-Coast with their Frothy Beard Brewing account).

Solution:
Disabling customer level loyalty should re activate all loyalty accounts and add a warning to the toggle that warns future partners and support agents about the functionality of this toggle.