LINGA — Feature Request Forum

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Transfer Logs

Briton 1 year ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 1 month ago 0

Need the ability to review transfers made by managers and servers. Example: A manager transfers a table or item from one server to another. Info wanted: User(manager/server), ticket info, time/date. 

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Completed

Surcharge (for CC) and Tip Charge need to work at the same time.

rgainey 1 year ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 3 hours ago 1

My merchant adds a surcharge for non-cash payments. However, when this feature is turned on they cannot withhold the tip charge on tips. They use the surcharge for non-cash payments, and not the service charge, because the service charge does not provide a Cash and a Credit price on the guest check (something the merchant demands). Nearly every merchant I have on other POS products operate this way, but I cannot do it on Linga. Currently this merchant is eating about $700/mo of tip charge and needs this feature correction as soon as it can be done.

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Product/Items: Backoffice needs the option NOT TO APPLY ONE OR ALL DISCOUNTS to a specefic item

andy 2 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 1 month ago 0

The condition is: A bar has a special discount for alcohol products. Their menu is organized into Department: LIQUOR and by sub-categories like Rum, Tequila, Vodka, Whiskey, etc. Each sub-category has about 20 to 30 items. This discount IS NOT APPLY TO THE SUPER PREMIUM ALCOHOL ITEMS that are inside those sub-categories.

Currently, I will have to create the discount. Select the level as MENU ITEM and then enter every single NOT SUPER PREMIUM menu item in the selection list. This means I have to select more than 80 items one by one.

By adding an option in PRODUCT/ITEM that would work similarly to "Restrict Service Types From Kitchen Print" but for DISCOUNTS. I would be able to create this discount more efficiently:

Create Discount VIP-PARTY

             Level: Department

                        Liquor

Go to My SUPER PREMIUM ITE,

            "Restrict Discount": VIP-PARTY

                     

Done. Very simple.

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Royalty report error code when chosing PDF

Cathy 2 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 1 month ago 0

When I try and print a royalty report for a time period with no discounts I get this error

{"message":"Discounts not found","error":"(BadValue) $in needs an array","code":400}
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Employee Report: Filter Active/Inactive Employee from Employee dropdown field

Brad Bryant 2 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 1 month ago 0

In Reports -> Employee -> Attendance Make it so that when Active/Inactive is selected the Employee dropdown field filters based on that selection. I understand the need to keep inactive employee data but 95% of the time that report is being used for active employees and the inactive employees tend to take up more of the list.

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Completed

Sales by Meal Time or Daypart

Ryan Nicley 2 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 2 months ago 3

We are being asked for a report that would show sales by meal type or daypart. For example, we would want to define the times of day for  Breakfast, Lunch and Dinner somewhere in the settings and then be able to run a report to see the sales for each of those dayparts for a given date range.

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Menu Item Not Discountable

Punk Rhino 2 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 1 month ago 0

I would like to see a selection on each item as its created to make it either discountable or not discountable.

So if i create an item no discount or comp can be applied to said item.

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Completed

Adding a customer name option to organize transaction receipts vs by check number

Anna Want 3 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 2 months ago 1

For the transactions reports there are multiple toggle options. It would be great that in addition to check number the "name of the customer" can also be displayed for easy access. Since we are having issues with loyalty points recording correctly this will help us track how many of our member customers came up in a transaction period so we can fix the loyalty points manually. 

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Not a bug

Tip Sharing

Mike Palmer 3 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 2 months ago 1

Tips shared vs Tip Pooling

Today Linga has Tip Pooling and Automatic Tip Share

In certain states automatic tip sharing in illegal

In true tip sharing the Server A say "I want to give x amount to x Bartender/Runner/Host. The tip is deducuted from Server A and provided to Bartender/Runner/Host

Example:

The standard for most restaurants in Host is 1% Bartender is 1.50% and Runners 4%

Server makes $100 in tips

Host gets $1

Bartender gets $1.50

Runner gets $4

Server left over is $94.50

The way Ligna has this set up is Tip Pooling

Total of Tips for all servers, bartenders, host and runners to share the pot. 


Tip Pooling works great in Panera style QSR locations. Not in Full TSR mode.

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Completed

menu item applicable time period

Vero 4 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 2 months ago 2

The ability to just choose the Time (not date) that an item is going to be available on the POS and OLO.

For example:  Lunch Items should only appear from 8:30am-5:00pm (doesn't matter what day of the week).