LINGA — Feature Request Forum

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Turning off online ordering from back office

CCB 3 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 2 months ago 1

I would love to be able to turn web ordering off from the back office. Also schedule closings for holidays ahead of time.

Answer
Hardy Singh 2 years ago

Holiday closing schedule is released to production in the new Backoffice UI. 

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On every Delivery there’s a five dollar charge to the customer. At the end of the delivery four dollars goes towards the restaurant and a dollar needs to go towards the drivers. Is there any way to organize this feature for one dollar on every delivery

Joseph Cover 3 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 2 months ago 1

1) On every Delivery there’s a five dollar charge to the customer. At the end of the delivery four dollars goes towards the restaurant and a dollar needs to go towards the drivers. Is there any way to organize this feature for one dollar on every delivery  to be credited to the driver.  This would help because at the end of the night the reports show the driver owing five dollars to the house when the truth is one dollar is kept by the driver. So separating it at the end of each delivery appropriately would help a lot.
2) Also we put in a request a while ago can you please help with the military time that shows up on the list of active enclosed orders. Regular time non-military time would make things a lot easier


3) Also a follow up we sent a request to please put the delivery zones at the top of each respective delivery ticket. This would make life so easy for the staff and it’s just a minor adjustment for you all to make on the backend. My name is Alberto and I am the owner of Alberto’s pizzeria in Volusia County. If you guys could help me out I’m happy to help you out and send you a lot of business. I know a lot of business owners that would like your software but you do need a few improvement and I’m here to help. If you could start with the first three on this list and I’ll put together a few more and if you do that you’ll have everything locked down to what business owners are really looking for. I appreciate your help and i am looking forward to working with your software to improve my business.  

Answer
Hardy Singh 3 years ago

We do have this option available in production, share %age of delivery with Driver and Store. 

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Driver delivery charge share with house

Andy 4 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 2 months ago 1

In BEVO we were able to split the delivery charge between the driver and the house via a percentage.

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Sort by Modifier Name on Modifies Sale Report

Ryan Nicley 4 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 2 months ago 2

It would be very nice to be able to sort by Modifier name on the Modifier Sale report. Many times we are using Modifiers for side items on entrees and when a customer wants to see how many of a particular side has sold during a given date range, it would be easier for them to be able to simply sort by the modifier name. They would still have to do some math, but it would be helpful.


It would be even better to be able to group by modifier name and sum up the totals for each modifier.


For now, I showed the customer how to export into Excel and then do the sort manually.

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Require Manager Code to use a particular POS button

Richard DePascale 4 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 2 months ago 3

Hello,

I am looking to have the ability to prevent my staff from using a certain POS menu button and to require a Manager Code every time they try & use it.


I would only want Admin & GM/Manager to be able to use it with out the required Code.  


Similar to when a staff member tries to transfer a table and can not do it with out a mgr code entered.

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To-Go Service Type Filter in Sales Summary Report

mani1981 5 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 2 months ago 1

RUZO Restaurant is our new customer. They have multiple mode of phone orders.. They are tracking using Phone-ToGO, ToGo, FoHere, Delivery

As of now we don't have "To-Go" Service Type Filter in Sales Summary Report.. Please make this filter available in Sales Summary report in our next BO production release

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Backoffice reports should show "OPEN TICKETS (ORDERS WHATEVER)"

Rich 5 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 2 months ago 2

Every US POS I've used and currently use, show the status of OPEN ORDERS (those orders that are active, but not paid). Like 80 tables that have ordered and are eating, but the ticket has not been paid. It let's you know how busy your store is....  LINGA DOESN'T OFFER THIS in the backoffice <------ where management monitors a store's activity.

Attached is a screenshot from another POS's backoffice:

Image 109

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Open discount - Reason on the POS/BO

Brittany CH 6 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 2 months ago 3

Below is the way open discount should show for on the POS this way they do not have to keep typing the reason they can either choose a reason or type a reason.

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Restaurant accounts have requested specific information to be included in the end of day report

sivae 6 days ago in BACKOFFICE / RESTAURANT BACKOFFICE 0

Our full service restaurant accounts have requested specific information to be included in the end of day report. They are looking for the following details for each server:

  1. Server Name
  2. Total Sales
  3. Sales Breakdown by Payment Type (Cash and Cards)
  4. Tips
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We Need a " Go To Page [select page]" under the "Modifier" Section

Manny Jimenez 6 months ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Hardy Singh 1 month ago 0

When updating pricing under the MODIFIERS, as soon as you select a modifier, make your changes and select save it takes you back to Page 1.  You have to select  navigate back to page 10 by either clicking on the [>>] until you get to your page or select the pages until your page shows up.

an Alternative Solution would be adding a [Price Update or Bulk Update] option just as the one under [Products & Items].  This would allow for less steps and smoother updating of modifier prices for the customer.


The easier we make it for customer the easier it would be for customer to concentrate on things that are not POS related

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