We need the ability to "REROUTE KITCHEN PRINTERS BY TABLE LAYOUT"  this will allow any Staff Member to place orders from any terminal and the "Ordered Item" will print to the correct Printer as long as they use the correct Floor Plan.

This will be beneficial for the restaurant and allow any server to pick up any Mobile POS Device and not have to worry if that device is programmed for their section

This will add another layer of easy user functionality for the restauranter with multiple bars and/or kitchens in the same building (aka Hotels, Large Beachfront Restaurants etc...)

At the BOH, the gratuity should be by seat count or check total amount. Most our stores request that option, for example, if you check total is 50.00 or up, they charge the gratuity.. he System does not allow me anable by amount... Will be great for the customers experience have that 2 options

Giving a reseller the ability to set a default product/menu database for trial account users relating to their dealer code

Can some Labor reporting be added to the Close Day/Sales Recap report for management that might not have access to employee reporting in the back office. 

Labor Hours worked that Day
Labor Cost % of Days Sales

Can you add in a field in Labor reports to include the labor cost % based on sales? 

So if we did $300 in sales and labor was $100 that day, the labor cost was 3% of that days sales.

-On behalf of East Bay Deli/Mai Poke

Dear Support,

For reseller office, EROS, we have been using Microsale for over 10 years, and there are reports that are requested by ALL of our previous POS users and new users:

At the end of the day (daily close) to get and itemized summary of ALL items that were sold during the day, including modifiers. (Front of the House).

For the (front of the House) for reporting purposes the system ONLY allows one specific date, and also merchants are used to be able to look by date range.

Most of merchants ONLY USE their phone to check things, now navigating on the Linga back office on a phone it is very limited and merchants get frustrated, that it is why most of them rely on the Front of the House, yes of cours they could log in on the browser of the desktop computer, but they do not want their employees to be able to see when they are away that type of information. Please make available the most amount of information on the front of the house.

Additionally on the the closing we have a total for each type of card and tender type and the amount collected in TIPS  and also if there is any SC (Surcharge), now merchants want to have a TOTAL amount added for the prupose of being able to verify with the deposit (CREDIT CARDS ONLY) on the bank account where it is added CC + TIPS + SC

When adding a Mix N Match discount, there needs to be an option to lower the set price without showing the discount - similar to how we have "up charge" option. There needs to be an option to toggle "lower" set price.

If "lower" set price, than for example - if a pizza is $17.99 and the set to price is let's say $10.00, then it will simply lower the price by $7.99 and show $10.00 on the POS screen. It can show the discount on the bottom of the ticket if needed (as an option). Again, similar to Up Charge option we have, but doing is as the opposite - simply lowering the price and not showing is as a discount.

This is to streamline programming and not have to go through 100+ (300+ if its a Diner) items to add a new Optional or Mandatory [Modifier Group]

We can simply go to the Category or Sub-Category and add the Optional or Mandatory [Modifier Group]

If we need to add [SIDE OPTIONS] to the Burgers, Sandwiches, Lunch Entrees & Dinner Entrees.  I can Navigate to the Sub-Category>Burgers and add the [SIDE OPTIONS] to all the Burgers at once.

If I added [MEAT TEMPS] to all my Burgers and I have a Veggie Burger that doesnt need that [MEAT TEMP] option.  Have the ability to go to the Veggie Burger Item go to Optional or Mandatory modifier options and have a Toggle for [Do Not Use Parent Group]

OR Add a Modifier thats only for that Item 

In Canada for 20 or more stores the calorie count is required. Lets have a button in back that populates POS and online