LINGA — Feature Request Forum

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Completed

Adding a customer name option to organize transaction receipts vs by check number

Anna Want 3 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 3 months ago 1

For the transactions reports there are multiple toggle options. It would be great that in addition to check number the "name of the customer" can also be displayed for easy access. Since we are having issues with loyalty points recording correctly this will help us track how many of our member customers came up in a transaction period so we can fix the loyalty points manually. 

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Not a bug

Tip Sharing

Mike Palmer 4 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 3 months ago 1

Tips shared vs Tip Pooling

Today Linga has Tip Pooling and Automatic Tip Share

In certain states automatic tip sharing in illegal

In true tip sharing the Server A say "I want to give x amount to x Bartender/Runner/Host. The tip is deducuted from Server A and provided to Bartender/Runner/Host

Example:

The standard for most restaurants in Host is 1% Bartender is 1.50% and Runners 4%

Server makes $100 in tips

Host gets $1

Bartender gets $1.50

Runner gets $4

Server left over is $94.50

The way Ligna has this set up is Tip Pooling

Total of Tips for all servers, bartenders, host and runners to share the pot. 


Tip Pooling works great in Panera style QSR locations. Not in Full TSR mode.

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Completed

menu item applicable time period

Vero 4 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 3 months ago 2

The ability to just choose the Time (not date) that an item is going to be available on the POS and OLO.

For example:  Lunch Items should only appear from 8:30am-5:00pm (doesn't matter what day of the week).

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Completed

Make product modifier pre-fixes 'mandatory'

Elena 5 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 3 months ago 1

Right now, the way we have it set up, our modifiers have 4 pre-fixes ("Add", "No", "On the side" and "Sub"). When a customer wants to add a modifier (such as avocado) hitting the pre-fix "Add" is what charges them the cost of that item; we run into issues with our online ordering because customers are clicking on only the modifier (example avocado) but they are not being forced to click any of the prefixes, therefore they aren't being charged the cost of the modifier.
Once the customer has picked their modifier (avocado, bacon, cheese etc), we need to force them to pick a pre-fix so if adding, they get charged for that modifier. 

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Completed

negative pricing on modifiers or items

Mark Z 5 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 3 months ago 4

It would be nice to be able to have negative pricing on especially modifier items.

If a customer doesn't want something that typically comes with a menu item, it will subtract out the difference by clicking on the modifier

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Completed

Employee settings payroll

Rich 5 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 3 months ago 1

Under user management, once salary is selected under payroll options, it may not be deleted. Please fix this.

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Completed

House Account number

mani1981 6 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 3 months ago 1
  • House Account [ HA]- Once HA account number is set, then it should not be modified. If possible, account number should be auto generated and locked.
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Completed

Discounts based on customer group

mani1981 6 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 3 months ago 2
  • Customer group based discounts (i.e. Need an option to select customer group while creating a discount and it should be applicable for that group customers)
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Completed

Assign printers to order types

paul 6 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 3 months ago 2

If there is a take out order, we would like the chit to print on the packers printer, but if there is a dine in order, we do not want the order to print.

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Completed

Tax by Order Mode

Cody Carbary 6 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 3 months ago 1

Assign taxes to an order mode. 

Ex/ For here/Dine In is taxable. But if I make an order togo it is 0% Tax