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Completed

Surcharge (for CC) and Tip Charge need to work at the same time.

rgainey 1 year ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 5 hours ago 1

My merchant adds a surcharge for non-cash payments. However, when this feature is turned on they cannot withhold the tip charge on tips. They use the surcharge for non-cash payments, and not the service charge, because the service charge does not provide a Cash and a Credit price on the guest check (something the merchant demands). Nearly every merchant I have on other POS products operate this way, but I cannot do it on Linga. Currently this merchant is eating about $700/mo of tip charge and needs this feature correction as soon as it can be done.

Completed

Hi Rgainey,

We have an option to tip-charge the tip when surcharge is enabled for the store. 

Find the image below for your reference. 

Image 336

If you need further assistance on this, kindly contact our support team.