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Surcharge (for CC) and Tip Charge need to work at the same time.
rgainey 1 year ago
in BACKOFFICE / RESTAURANT BACKOFFICE
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updated by Product Engineering 5 hours ago •
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My merchant adds a surcharge for non-cash payments. However, when this feature is turned on they cannot withhold the tip charge on tips. They use the surcharge for non-cash payments, and not the service charge, because the service charge does not provide a Cash and a Credit price on the guest check (something the merchant demands). Nearly every merchant I have on other POS products operate this way, but I cannot do it on Linga. Currently this merchant is eating about $700/mo of tip charge and needs this feature correction as soon as it can be done.
Customer support service by UserEcho
Hi Rgainey,
We have an option to tip-charge the tip when surcharge is enabled for the store.
Find the image below for your reference.
If you need further assistance on this, kindly contact our support team.