LINGA — Feature Request Forum

Indication that menu item reached the limit
Indication that menu item reached the limit:
- It will pop up and notify you
- It will not print

Addons/Priced modifiers roll into the price of the Item
Client orders 2 pizzas.
Pizza 1 – $10.00
+ topping $1.00
+ topping $1.00
Pizza 1 price $12.00
Pizza 2 – $11.00
The pizza and the addon toppings need to be considered one whole unit for comparing price
The addons or priced modifiers,need to roll into the price of the Item

Bar Pre-Auth functionality for eDYANMO/TSYS
Have the ability to do a Pre-Authorization for edynamo and TSYS

Server or Bartender Cannot View or Access Others Checks without Access
A server or bartender cannot view or access others checks without explicitly allowing this through a system setting.
In the case of a server looking at a table map they would certainly see tables that didn’t belong to them but they could not open the table. However for tabs one bartender would not be able to open or “See” other tabs.

Feature Request: Abandoned Cart Tracking for Online Ordering
Summary:
We would like to request the addition of abandoned cart tracking functionality within the Linga Online Ordering system.
Description:
Currently, the system does not provide visibility into carts that customers begin but do not complete. This results in lost sales opportunities and limits the ability to troubleshoot issues customers may encounter during checkout.
With abandoned cart tracking, the system would:
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Capture and store customer information (name, email, phone) once entered in the checkout process.
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Track items that were added to the cart but not purchased.
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Provide reporting/analytics so merchants can view abandoned cart trends (number of abandoned carts, value of abandoned carts, recovery rate, etc.).
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Optionally, allow automated or manual follow-ups (e.g., email/SMS reminders with cart details or promotions).
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Help identify and troubleshoot ordering issues by showing where in the checkout process customers are dropping off.
Business Value:
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Helps merchants recover potentially lost revenue.
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Improves customer engagement and retention.
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Provides actionable insights into customer behavior during the checkout process.
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Assists support teams with diagnosing and resolving ordering issues.
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Enhances competitiveness of the Cloud POS Online Ordering platform.

Short Form option for Menu Item: Chattanooga Pizza Co. 2
The client would like the option to be able to have a short form option, on a menu item as we have it on modifiers.

Character Limit on menu item name and secondary name be longer than 50 Characters.
The client would like a longer character limit on menu items, modifiers, and secondary names to be longer than 50 characters.

Import shows error message, when not successful - Chattanooga Pizza Co. 2
The client would like an error message to be displayed to the user if an import fails, indicating that the import was unsuccessful.

To be able to close out tabs on the customer facing screen for preauthorized transactions
On the linga go app there is the ability to the customer to tip adjust on a preauthorized bar tab. However, on the customer facing screen at the cloud POS this options does not exist. This is huge hindrance for breweries and wineries.

Labor Percentage on POS
Being able to see the labor percentage from the POS itself without going into the back office
Customer support service by UserEcho