LINGA — Feature Request Forum
Pre Auth will not allow prompt tip before credit card screen
When someone pre-auths a card and has "prompt tip before credit card screen" turned on. It will not allow them to prompt a tip when closing out the tab. I believe this is due to the credit card screen being bypassed due to the pre-auth.
Display Groups: Add "available time" option just like it is available in categories, subcategories and items.
Description:
The condition is: A display group needs to show up on the screen ONLY at one specific time or multiple times in the day.
Currently, the Display Group can be set up to show up on a day of the week and then be restricted to show up only in one time period.
This option does not work if I have a happy hour menu that I need to show up only every Tuesday from 03:00 PM to 05:00 PM and then from 07:00 PM to 09:00 PM.
We have many restaurant customers where we use a different software solution. The need for a unique scheduled menu is prevalent with our customers (Brunch menu, Special occasions menu, holiday menus, happy hour menus, etc.).
Enterprise Menu Control
We are able to copy items to another store from the menu configuration tool, but we are not able to change the same items across multiple stores, remove/deactivate the same item from across multiple stores, or mass add a new item to multiple stores. We have central inventory control, will we have central menu control?
LOG REPORT
Many of our previous POS software solutions provided a feature that allowed us to access logs that we can run broken down by individual terminal. These logs were invaluable for identifying any issues related to check, such as printing errors or problems associated with EMV transactions, logs that show clock in and out compared to a report in the BO, any and anything that is related to the function of the software.. However, our current system lacks this essential functionality, which hinders our ability to troubleshoot accounts effectively. As a 24/7 support dealer, we rely on Linga support to retrieve this critical information. We urgently require access to these check reports.
Ability to choose if you want Add on items to appear in the original KDS order box or create a new order
Currently, when an order has not been bumped (not ready it) and a server rings in more food on the ticket for a late arriving guest, the items appear in the initial order box on the KDS. Need the ability to choose to create a new order box. In other words, late guests should not jump ahead of others.
Add Table Number on Transaction Report
Customer is request to have the table number/name on the transaction report. At the moment, to see it, you have to preview the PDF of the receipt (for CC transactions) and email the receipt to yourself for cash transactions.
It would be nice to add the column to the report and it could even be toggled on and off like the other fields on the report.
Hide Store Name
Add the ability to hide store name from sign in screen and from online order page. Some business logos already have their name in it, so its redundant to have both.
Menu Item Name on Modifier Screens
When editing a menu item, the pink header says "Menu Item". I have on multiple occasions questioned whether or not I selected the right item and there's no identifier other than under the Basic Details screen. It would be really nice having it say something like "Menu Item - Pepperoni Pizza" so you know you're editing the correct item.
Auto Highlight on Tab
When customers are doing data entry or bulk price changing, using tab to jump between fields does not automatically highlight the existing text in the field. If someone is going to be updating pricing in bulk or simply making changes to existing items, you need to use your mouse to highlight the text that is already in the space which either requires several extra keystrokes or using the mouse to highlight the text before pressing delete, then entering the new data.
If the fields auto-highlighted the current text, it would make menu changes MUCH more efficient.
Move Credit Card Payment to another Check
If a Credit Card Payment is processed on the incorrect table. Having the ability to select the Credit Card Payment and select the option to Move Payment to another check
This should be a permission under Job Codes.
Customer support service by UserEcho