At the BOH, the gratuity should be by seat count or check total amount. Most our stores request that option, for example, if you check total is 50.00 or up, they charge the gratuity.. he System does not allow me anable by amount... Will be great for the customers experience have that 2 options

A lot of times customers ask for their receipts after weeks or a few days but they aren't sure about the transaction date of something. It would be nice to find a transaction from the transaction report by the last 4 numbers of a card. 

Even if the transaction date is knows, it's easier to find a transaction by last 4 of card number instead of finding all transaction in that day and then do "Command + F".

Have it so that on the labor report you can pick out the role you want to see. Cook , Server, etc. From there showing the labor percentage for the different roles together. I know you have it per employee but to figure out by job. It is a hassle. In Role based payroll I can pick a role to see. My cusstomer also want's it under the labor report secitoin.

We are looking for a way to run a report to see how many items in individual employee has sold…. I can’t seem to figure it out and was hoping you could provide a way to do so…

We are looking for a report that breaks down item sales by employee’s –

EX – run report for sale of AYCE Shrimp – sorts by employee name shows quantity sold/net $ sold etc

We just started a Seafood Fest special and want to be able to compare between stores who the top selling ee’s are, run contests etc.

Discounts have a field called "Loyalty Accumulation Percentage" that can change how many points a loyalty customer receives when that discount is applied. This field cannot be edited within the import/export excel sheet. Please add it. Thank you!

Set it up so that FOH employees are assigned to a revenue center instead of the iPad (terminal)... that way if a server closes a check at the bar - it still closes if off as "revenue center A" instead of "revenue center B".

Giving a reseller the ability to set a default product/menu database for trial account users relating to their dealer code

Can you add in a field in Labor reports to include the labor cost % based on sales? 

So if we did $300 in sales and labor was $100 that day, the labor cost was 3% of that days sales.

-On behalf of East Bay Deli/Mai Poke

We allow servers to offset their ss tips with any cash tendered that shift. In order to properly pay the cc tips (less cash expected) on payroll, we need the cash expected numbers on that report by employee by shift. This is a rather urgent situation. 

Dear Support,

For reseller office, EROS, we have been using Microsale for over 10 years, and there are reports that are requested by ALL of our previous POS users and new users:

At the end of the day (daily close) to get and itemized summary of ALL items that were sold during the day, including modifiers. (Front of the House).

For the (front of the House) for reporting purposes the system ONLY allows one specific date, and also merchants are used to be able to look by date range.

Most of merchants ONLY USE their phone to check things, now navigating on the Linga back office on a phone it is very limited and merchants get frustrated, that it is why most of them rely on the Front of the House, yes of cours they could log in on the browser of the desktop computer, but they do not want their employees to be able to see when they are away that type of information. Please make available the most amount of information on the front of the house.

Additionally on the the closing we have a total for each type of card and tender type and the amount collected in TIPS  and also if there is any SC (Surcharge), now merchants want to have a TOTAL amount added for the prupose of being able to verify with the deposit (CREDIT CARDS ONLY) on the bank account where it is added CC + TIPS + SC