LINGA — Feature Request Forum

+2

Enterprise Menu Control

Jackson Spaugh 2 years ago in BACKOFFICE updated by Product Engineering 1 month ago 0

We are able to copy items to another store from the menu configuration tool, but we are not able to change the same items across multiple stores, remove/deactivate the same item from across multiple stores, or mass add a new item to multiple stores. We have central inventory control, will we have central menu control?

+2

LOG REPORT

Alex Mendez MStar 2 years ago in BACKOFFICE updated by Product Engineering 1 month ago 0

Many of our previous POS software solutions provided a feature that allowed us to access logs that we can run broken down by individual terminal. These logs were invaluable for identifying any issues related to check, such as printing errors or problems associated with EMV transactions, logs that show clock in and out compared to a report in the BO, any and anything that is related to the function of the software.. However, our current system lacks this essential functionality, which hinders our ability to troubleshoot accounts effectively. As a 24/7 support dealer, we rely on Linga support to retrieve this critical information. We urgently require access to these check reports.

+2

Add Table Number on Transaction Report

Ryan Nicley 2 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 1 month ago 0

Customer is request to have the table number/name on the transaction report. At the moment, to see it, you have to preview the PDF of the receipt (for CC transactions) and email the receipt to yourself for cash transactions.

It would be nice to add the column to the report and it could even be toggled on and off like the other fields on the report.

+2
Under review

Auto Highlight on Tab

Jason G 2 years ago in BACKOFFICE updated by Hardy Singh 2 months ago 2

When customers are doing data entry or bulk price changing, using tab to jump between fields does not automatically highlight the existing text in the field.  If someone is going to be updating pricing in bulk or simply making changes to existing items, you need to use your mouse to highlight the text that is already in the space which either requires several extra keystrokes or using the mouse to highlight the text before pressing delete, then entering the new data.

If the fields auto-highlighted the current text, it would make menu changes MUCH more efficient.

+2

Move Credit Card Payment to another Check

Manny Jimenez 2 years ago in BACKOFFICE updated by Product Engineering 1 month ago 0

If a Credit Card Payment is processed on the incorrect table.  Having the ability to select the Credit Card Payment and select the option to Move Payment to another check 


This should be a permission under Job Codes.

+2

Assign a menu item to multiple categories

Sean Tinsman 2 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 1 month ago 1
+2
Completed

Search Function - Purchase Orders

Ben 2 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 2 months ago 1

Need to have Search Function by “Vendor Name” as well Status wise “Placed / Received / Partially Received” under the Purchase Orders, since as of now – the only option is to search by Purchase Order ID created by system which makes it very diffuclt for clients working with the system daily and placing 10 PO´s every day. 

+2

See iPad configuration on Back Office

Taylor Szabo 2 years ago in BACKOFFICE updated by Product Engineering 1 month ago 0

It would be amazing to somehow see the store's iPad configuration somewhere on the back office.

Just view what is enabled in Operations, what's in POS Settings, which Order Types are enabled etc. 

Don't want to make changes only view so we can better troubleshoot.

Like a simple categorised list:

Till Settings

  • Enable Employees To Set Till: Enabled
  • Set Default Till as Global: Enabled
  • Enable Dual Cash Drawer: Disabled
  • etc. etc

Would this info be possible to pull?

+2

Item Based Loyalty

John Blignaut 2 years ago in BACKOFFICE updated by Product Engineering 1 month ago 0

if you set item based loyalty then regardless of the amount of times you order the item in the same sale you will only earn the loyalty once.

e.g coke is set to 1 loyalty point - if 3 cokes are ordered in the same sale you will only earn 1 point instead of 3. the points should accumulate based on the quantity ordered in the same sale and not just once

+2
Completed

role permission enhancement

John Blignaut 3 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 2 months ago 1

role permissions should be enhanced. an example is  - 


we want to give permissions for back office log in to only adjust inventory.


however there is no way to allow this without the user having full access to all the tabs under inventory allowing them to make any change.

Also there is no way to hide the dashboard, a user can see sensitive sales information

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