LINGA — Feature Request Forum

+1

Edit Sent Items !

Danny E 2 years ago in POS / RESTAURANT POS updated by Product Engineering 3 months ago 0

I know this is previously unheard of, but I'm hearing it more and more.

Some people (apparently mostly in counter service operations) want to be able to change modifiers on items that were already sent to kitchen. Doing this without voiding an item and ringing it up again.

They insist that their "previous system could do this". I am thinking it could be a toggle you can turn on to allow sent/already ordered items to be edited.

Apparently this comes up a lot with owner-operators that need to make adjustments to orders without sending the items to the kitchen again.

+1

Enable Tipline,Signature and Suggested Tip on Credit Card Payment only

kenneth 2 years ago in POS / RESTAURANT POS updated by Product Engineering 3 months ago 0

Hopefully we have a feature on the front end recept to enable Tipline,Signature and Suggested Tip on Credit Card payments only and not on cash payment


+1

Future Order in Order Type drop down

ECS 2 years ago in POS / RESTAURANT POS updated by Product Engineering 3 months ago 0

Add the ability to change Order Type from QSR to Future Order and select a future date and time. 

Currently, users can change from QSR to To Go, For Here, Bar Tab, Phone To Go. But I would like an option to select Future Order and be able to select another date and time. 

See attached photo.

Image 237

+1

Prompt "are you sure you want to submit batch" after you click submit batch, just in case something needs to be fixed

christopher montoya 2 years ago in POS updated by Hardy Singh 3 months ago 1

Prompt "are you sure you want to submit batch" after you click submit batch, just in case something needs to be fixed

+1

Ability to access tickets from other stores in an enterprise

Andy C 2 years ago in POS / RETAIL POS updated by Product Engineering 3 months ago 0

We have a chain of retail stores. They accept returns at any location regardless of which store it was purchased at.

The issue they have is that when trying to refund they are not able to access the ticket info from the store it was purchased. They are asking for a way to be able to pull up ticket info from other enterprise stores in the POS.
I currently have them logging in to the enterprise account back office to find the tickets. but they want to be able to do it all through the POS on the ipad.

+1

Enter customer info and continue to ring up items

Andy C 2 years ago in POS / RETAIL POS updated by Product Engineering 3 months ago 0

We have a retail vape chain that is asking for the ability to continue entering items on the ipad while the customer is entering their details on the CDS. Currently when they start a new customer profile on the CDS they are unable to continue scanning items in the POS until the customer is done entering details.

+1

Offline Credit Card Mode

Alex Mendez MStar 2 years ago in POS updated by Product Engineering 3 months ago 0

this will help with processor or gateway outages, no internet. or bank change approvals and still be able to communicate with terminals and cloud.


Current offline mode cuts communication from cloud which is why I'm requesting a separate offline mode exclusively for Credit Card Payments. 



+1

Discount After Gratuity

Dmytro Dosenko 2 years ago in POS updated by Hardy Singh 3 months ago 0

Linga already has an option to apply the discount before or after tax. 

We also need an option to apply the discount Before and After Gratuity

Plenty of restaurants are running promos and events where half the food is free, but they don't want the servers to miss out on the Gratuity since they don't work any less on the events and banquets.

This will also, indirectly, help with the deposit handling.

+1

Sound for Online order Is Not Hearable

Pizzati 2 years ago in POS / RESTAURANT POS updated by Product Engineering 3 months ago 0

I know this feature was asked here: https://requests.lingapos.com/communities/1/topics/344-sound-for-online-order

However, I reached to the support (specifically rjohnson@lingaros.com) and the answer was: "As of now the notification sound is default and mild". We really don't hear any sound when an online orders comes. Only a pop-up notification. The sound has to be loud enough so we can hear. Currently we don't hear anything even we're next to the ipad. There are no ipad issues and the ipad sound is turned up all the way (we hear ipad sound when playing a video or a song. so there is no issues with the ipad)