Customer is a vape shop with a lot of items with similar names. They are requesting improvements to the search function in the pos. 
if they start a search for an item that is multiple words they have to get the words in the correct order for it to find it, if they miss a word in the middle it won't find it.
eg "Kratom Vape Raspberry" will find it, "Kratom Raspberry" will not find it.

the option to not seat print SEAT should be available for ALL service types.

Not all table service restaurants like to use the seat option.

It confuses chefs when they see SEAT on the KOT

we need the ability to change the modifier font size

the text for the modifiers also needs to wrap as all other buttons do

most modifiers are unreadable due to size and not wrapping

Auto update feature that can be turned on or off. When a new update comes out the next time the device closes out the day it auto updates and syncs with back office.

for support it would be great if we could screenshot the ipads from the back office dealer portal, so we can see exactly what they're seeing on the screen in the store. I understand we cant control the ipad remotely but a screenshot would help when they have issues with batches offline etc.

Heartland Restaurant has this feature so i know its possible. 

Please add the ability to add two different photos for items, one for pos and one for online, or a toggle that turns off POS image but keeps online photo

Our merchants are in need of seeing the closed checks after the day is closed. Currently it’s only possible in the BO but we need this for FO also. Similar to refunds where you can find the checks, there needs to be a same way for Closed checks.

They also need to have the option to refund, return and void and it would work similar to Returns. 

From the Bar Tab, it would be nice to have an option where you can disable the viewer's ability to see others checks at all. You cannot open it, sure, but what about not being able to see it in the first place. 

The search button has a bug where when you search for an item, sometimes they don’t pop-up, and sometimes you tap an item and a different item rings up.

Customer is requesting that we get rid of the REQUIRED first name and last name fields after adding the phone # on orders.They want this done ASAP because they don't use the first and last name and think it shouldn't be required for orders.They only use the phone number to send notifications from the KDS Bump to customers when their orders are completed.