Would be nice to be able to rename "walkin" to what we want. Also if you can rename it in both QSR and Floating Tab screens. We renamed our floating tab to "Drive in" would be nice to be able to also rename "walkin" to either "Vehicle" or "Drive thru" to make the drive thru tab screen to look better.

Need the ability to void a specific item after the check is paid/closed. If paid by card the specific amount to be partially credited to the card on file prior to batch. If paid by cash to prompt for cash refund. 

Also the ability to discount a specific item and/or the entire order after the check is paid/closed, with the same refund flow as above. 

Currently the only work around is to reopen the check, void the entire order and place a new order which is time consuming and if paid by card the customer will need to give the card # again if paid by phone or reinsert all over again. 

To have the option to 86 modifiers would be a time saver! At the current time, we are only able to 86 menu items. 

For example: We have a Family Deal with 2 pizzas, cheesy bread, and a 2 Liter. Because they get to choose the pizzas and the 2 liter it has to be set up as a combo, with modifiers. The modifiers being which pizza and which 2 Liter. If I run out of pepsi or sprite I have to go to the back office, find the modifiers, and turn off what 2 Liters we are out of from the back office and then sync, hopefully before someone orders it online. 

It would be so much faster and convenient to be able to add the modifier count to the 86 List. 

It would also come in handy for salads with certain dressings, say you run out of blue cheese or honey mustard.

You should add an option in POS Setting to enable/untenable the map when taking orders. I think the map is a waste of space and add an option to make the text bigger. When taking the phone number or address  The text  is way too small, you should make it bigger.

We need a way to take a deposit that will not effect the net sales.  We do not want to use the gift card option.  The "deposit" key would need to be non-revenue and just a way to take payment.

Had a request today for a report that my merchant used to get from NCR. It's very similar to the Sales Recap but has some more detail to it. Would love to see an upgraded Sales Recap or new Store Summary report that could be run for dates or date ranges and would show all the KPI's for the store in one place.

I think one of the things I don't see on the current Sales Recap is the labor numbers and labor percentages. Honestly most things are already there.

I have a sample of her NCR report but didn't want to post it here :) I'm happy to jump on a call and do a comparison of it and another report I use from another POS system.

The ability to decrease the amount of columns on the screen or the ability to change the button size to cover two columns. The size of the buttons are very limiting to what you can put on them. Also the ability to put a blank button or spacer would be great.  

When splitting checks, if the check is named it would be a major improvement if the subsequent checks caused by the split would have something other than the default Walkin name.  For example, if a check is named Jason and you split it 3 ways, have it name the others "Jason (2)" and "Jason (3)".  Currently if there are any other tabs not named, its a pain to sift through and try to find your checks based on the items they ordered.

Plenty of requests asking for this, but all marked as completed because KDS can handle.    This functionality needs to be offered as a manual operation, as well.    Not sure if Toast has this functionality, but Heartland Restaurant sure does, and it's a necessary feature enhancement to keep up with competitors. 

Currently, auto log off time is a system setting across all nodes.   Would be beneficial to be able to override this setting on a specific node in POS Settings where other overrides reside.   Often times, bar tablets need to auto log off at 3600 sec so they don't have to log into the software for every transaction, but server tablets need to auto log off at 30 sec so waitstaff don't accidentally ring in orders under the previous employee.   Currently, the work around is to set server roles to AUTO LOG OFF after a transaction, but that requires servers to log back in every time they complete an order and they may be wanting to ring in items for multiple tables while on the tablet.