There should be a tech temporary license that we can use to log into our iPad to see their POS that we are working on. Just have it time out in like an hour. Even when I need help on my build tech support has to steal one of my licenses to test out what I am seeing.

We would like the ability to void an item after a payment has been made on a check. Sometimes a portion of the check is paid for, but the other portion needs to be voided (not comped). Currently we're unable to do this. We would like the ability to do voids even if there is a payment on the check.

A way to differentiate the modifier print such as a different font and or size

We have multiple customers that ask us to increase font size but then want us to decrease the font size of all the information at the top, as it uses a lot of paper. The exception here is the Table number or name. Most location want that portion of the ticket to stand out either in larger font or in red. 

Products/Items > Categories, it would be helpful to know what Sub Category, Modifier, Modifier Group and Item is attached to the Category

Introduction:  We have a total of 15 very high-volume Italian/pizza bar-restaurants with an average of 8 workstations per unit. We have just completed our first 9-station store conversion to Linga, but have some reservations.

Background:

Linga's Android system DOES have two sections of the ticket they have called "ORDER SUMMARY" (station-specific items only) and "ITEM SUMMARY" (all ticket items w/o modifiers) to allow Line Cooks to see the full ticket for timing, but differentiate those items that they need to be cooking.

Problem:

          1)    The ITEM SUMMARY items will repeat the items already listed above within the ORDER SUMMARY causing confusion among line cooks mostly, but also utilizes 25% more paper or better. This is unacceptable for high-volume full service establishments where kitchen output is directly related to the efficiency of the line...being able to read tickets from a distance and clearly, quickly decipher next-steps is mission critical.

          2)    The kitchen tickets' ITEM SUMMARY also includes things that are totally irrelevant, like drinks that are also directed to the remote bar service well printers. Imagine what this looks like for a party of 6 or more with appetizers and entrees...the tickets are LONG and confuse cooks with unnecessary items.

Solution:

          i.    A simple solution is create a logic that will not allow any items from the ORDER SUMMARY to be duplicated within the ITEM SUMMARY. Additionally, certain categories should be able to be excluded; e.g. Beer, Wine, Liquor, etc.

          ii.    The better solution would have been to never create that funky system in the first place, and do what every other POS does... get rid of the sections and have station-specific items in bold w/ mods, the rest of the items regular font w/o mods.

Conclusion:

EITHER of these proposed resolutions would be wonderful...whichever is faster, frankly! After 25 years in the business using Aloha, Squirrel, Toast, Micros, Rpower, SkyTab, Digital Dining, and Clover POS...frankly I was shocked to see this clunky of a solution from the founders of Benseron.  It is, however, better than nothing.

Have a pop up warning/alert for confirming batch submit after pressing "Submit Batch" button in Operations -> Batch/Tip Adjustment.

Example: "Are you sure you want to submit batch? Yes/No"

Is it possible to filter all reports to shifts as well? Another option by the Date dropdown.

The goal is to be able to see detailed sales information grouped by shifts like Lunch or Dinner.

I'd like to see Departments, Catagories, Items etc. per Shift.

I'm aware you can see the total sales under the Revenue Centre report but that doens't give me any details.

Even the Hourly Sale report only shows total sales but no details.

Users must be able to select multiple items on a split check/seat screen, right now user can only highlight one item at a time.