Good evening Bao,

Hope you are doing great !!. The steps I told you before in the earlier email were to put a custom message into an email receipt for REGULAR orders. This email receipt template available at the back office does not apply to web orders. As of now, for web orders Email receipt we have a hardcoded template to which we cannot make any changes like the one required. However, it is an enhancement for us and can be submitted as a feature request for now. Please go to this link https://requests.lingapos.com/ and fill-up the form to set up a feature request.
Thank you for your time!

Regards & Thanks

Vasu Gambhir | Technical Support Rep
www.lingapos.com | Shop hardware & accessories

Would be nice to have the ability to collapse and expand sub-category listing in OLO. Currently, if you have sub-categories under a category, they are automatically expanded in OLO and you can't collapse them. I would like to have the option for them to be collapsed by default and then expand them when clicking on the category.

Need the ability to add group level descriptions.  Examples - "All Entree's include choice of soup or salad plus 1 side" or "

All tacos served with shredded cabbage, oaxca cheese, chopped onion, and cilantro", etc.  The goal is to give the customer as much information as possible without having to repeat for all items within that same group/category.  This would be applicable to both Kiosk and OLO where a picture and description can sell an item (or not).

This is very important for building a bowl. If they are out of " mango" or "cucumber" for Poke Bowls that day, they want to 86 the modifier in OLO & in POS.

When OLO orders are received, they do get routed to the appropriate remote printers and there is a visual indicator of the new order BUT that indicator does not give you any information nor does it link you to the order by pressing it.  Site has to go into ALL, closed orders, sift through all the other closed orders for the order(s) just received to find and print them out (receipt).  

Desired Outcome:  When ANY OLO order is placed, a receipt automatically generates/prints out at the Web Order terminal (whichever terminal is set).  This will save significant time for every OLO received and reduce confusion/stress.   

This way, for Web Order, we can instruct or descript what is the Modifier Group is all about.

Allow a store to set multiple open times for a day ie:

Monday open for breakfast pick up at 7am - 11 am and dinner pick up at 5 pm - 10 pm

(no service for pick up or delivery from 11 am to 5 pm)

My customer wants to do Today orders only however at the present you can't seperate Future Orders with Today's Orders. He doesn't want the customer to be able to put in an order for 5 days from now. All of his food is made fresh and he doesn't want to deal with something that a customer wants a week from now if some of those ingredients run out by the time the Future Order needs to be made.

We have multiple automatic discounts that we use in the POS and it would be great if they also worked through Online Ordering. Right now we've had to set up a coupon code to make them work. In the POS just ordering certain items will make the discount apply, it would be great if this worked in online ordering as well.

Need to offer a Pickup/Carryout option separate from Future Order. I will list below the flexibility needed for a feature like this to benefit all of your clients

Currently all we see being offered is a function called "Future Order" and "ASAP". The current standard terms that most businesses use are "Pick up" and "Carryout". Furthermore when I search the term Future Order it looks as though companies like Papa Johns use it as a term for a catering service for events. I think for your software it would be best to separate these to functions into 3 different functions so that business that don't want customers order in future days can utilize the pick up function. 

1. ASAP: You already have this
2. Pick Up: Allows for your Clients to choose from a time frame within a given day that customers will be able to pick up their orders. We only wish to have this set to allow for 2 options: 5 Min and 10 Min.
3. Future Order: This would allow for the option to add any pick up time in the future for business that would allow it. We will choose to disable this due to our business model, however your other clients might still want this so it should be a separate option.