Linga Restaurant Operating System Feature Request Forum

Barcode Scanning Ticket Recall
We need to be able to recall active tickets at cash registers by scanning barcodes on ticket summaries. There is already the ability to add barcodes to receipts, but for high volume locations, it is faster by orders of magnitude to be able to access a ticket by scanning a barcode than by searching for ticket/table #.

Conditional printing.
1 sandwich printer
1 pizza printer
If there is only a sandwich order It prints on the sandwich printer only.
If there is only a pizza ordered it prints on the pizza printer only.
If a sandwich and a pizza is order together on the same order then the sandwich printer prints both the sandwich and pizza and the pizza printer prints both the pizza and sandwich. Each station needs to be aware of the full order for timing reasons.
The pizza should not print on the sandwich printer if it is only a pizza is ordered. A sandwich should not print on the pizza printer if only a sandwich is ordered.
This is called conditional printing.

Swipe a customer card
We want to be able to link a magnetic card or barcode to a customer. When they arrive at the pos terminal they can swipe their card or we can scan their barcode to link them to the sale. We should also have security settings in roles that prevent a certain roll from linking a customer to a sale.

Modifier Kitchen chit field
There needs to be a field just like menu items, where the name on the kitchen chit is different then the actual modifier name

Allow the configuration of Gift Card formats
The ability to switch customers to Linga/Cloud is hindered when a site wants to import their gift cards and the ipads won't read the 3rd party format of the cards. Currently, Linga/Cloud only allows for a string of numbers. Some/most card formats include characters. What I would request is the ability to set the format of the gift card in the back office. Example:
Track number
Start character
Length of string (number of characters)
This will allow us to have more ability to import customer gift cards and allow swiping.
Thanks for your consideration

Total item count for an order
Add a total item count to track group orders. When we get large orders we always read the order back however in cases where it is large groups ordering it would be nice to be able to see the number of items being ordered as an extra form of verification that all drinks are included. Currently the only way I know of is after the transaction goes through on the drink labels.

Split Evenly ( Select Items Only )
In the Split Seat screen, the "Split Evenly" splits all items evenly. It would be great if it would still do that when nothing is highlighted, but only split highlighted items evenly when you have something highlighted.
Otherwise servers/bartenders are doing a lot more button presses when there are shared appetizers, etc. on tables with a lot of seats.

Ability to hide screens on different terminals
We have some customers that would like to be able to hide certain screens from certain terminals. Eg they have an outdoor bistro seating area where they only serve a limit portion of their menu and want to hide screens that are not needed on those terminals.

Sync All
Imagine a busy location on a Friday night large enough to justify 15 POS Stations spread out across multiple floors. If the manager adds a new employee on the spot, they have to walk around to all 15 stations and sync so that the employee can use them. We have a location like that, and we also have another location that's multiple stories where the owner is an elderly man and he has to walk up and down stairs to sync iPads.
It would be a huge win if there was a button, maybe tucked away somewhere in Operation -> POS Settings? Labelled "Sync All Stations" and it would just trigger all POS on the same network to sync to back office.
If this is impossible, I would support the next best solution which imo is: https://requests.lingapos.com/communities/1/topics/708-pos-sync-on-logout

Addition of Last 4 Digits of Card Number on the Payment Screen
Currently, if you take multiple credit cards on a check (especially if using split by seat), the cc payment in the payment screen summary box only shows the programmed payment name and the seat number. It would make entering tips on the payment screen much easier if the credit card payments listed in the summary box included the last 4 digits of the credit card. That way you can make the credit voucher with the payment on the payment screen. EXAMPLE: you split a table evenly 3 ways through the SPLIT BY SEAT functionality, you will have 3 equal credit card vouchers. If customers decide to tip with 3 different amounts, you have no idea which payment needs adjusted for those 3 cards. Including the last 4 digits on the payment screen would eliminate this confusion .
Customer support service by UserEcho