Bugs
+3
BUG - Search Button
The search button has a bug where when you search for an item, sometimes they don’t pop-up, and sometimes you tap an item and a different item rings up.
Customer support service by UserEcho
The search button has a bug where when you search for an item, sometimes they don’t pop-up, and sometimes you tap an item and a different item rings up.
Customer support service by UserEcho
I noticed this behavior a week or so ago and just thought it was me doing something wrong as we were training a new user. I didn't dig into it, but this could be a pain. I have some customers who use the search heavily.
I also ran into this issue .. Support suggested the following and it seems to have resolved it:
From the ipad settings:
Type "AUTO" in the search bar and turn off:
Auto-Correction
Check Spelling
This resolved the issue where you click on an item after you search for it and it doesn't add the item to the order and also Adding a different item to the order than the one you clicked.