LINGA — Feature Request Forum

+4
Completed

determine a wait time for pickups with online ordering pickup times

Joyce 5 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 1

if a person places an order at 7:00pm and selects pickup at 7:05pm the system will default out to be a specific time and say 'I am sorry the order will not be available till 7:20pm). there should be a way to change that on our end. If we are slammed on a Friday night I would like to change that to 45 minutes. as of now a customer can elect to pick up a dinner order in 5 minutes which is never do-able

+4
Completed

Web Order - Required Fields

Jeff 5 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 2

My customers are doing curbside pickup. Besides required fields of Name, Address, Phone Number , etc.  We need Make, Color of Vehicle picking up the curbside order.  We also need pickup time.  All of these would need to print on the Kitchen receipt.

+4
Completed

Text Notification- For online orders

Bao Phan 5 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 2

Need the following alert to be triggered to the phone number associated with the customer when he completes the online order:

*. Text the Customer when the order is SUBMITTED

*. Text the Customer when the order is READY 

+3
Completed

turn off online ordering temporarily from back office

CCB 3 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 1

I would love to be able to turn off online ordering from the back office so i don't have to go to the business to do that.  Also to schedule closings ahead of time for holidays, vacations, etc.

Answer
Hardy Singh 2 years ago

This has been completed. 

+3
Completed

Show order times of available hours only

Mike Warren 4 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 1

When you click a time to pick up your order it is currently displaying every 5 minutes for every hour without respecting the stores hours.  Yes the store hours are posted in very small text above but try explaining that to the frustrated customer who wanted his order outside of those hours and didn't notice that small text.  It may not seem like a big issue but you don't know about the customer who never placed their order because of this.

Answer
Hardy Singh 2 years ago

Please verify this again, it only shows the hours within the store open/close and based on pickup/delivery slot. 

+3
Completed

Parent Modifier not reflection on Web Order

Ben 5 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 1

Parent Modifier is still not reflection on Web Order - we can not use enitre OLO because of that since the Order Subsequenz is wrong on Web Order! (Ref 70131) 

+3
Completed

Custom Domain for Web Order

Bao Phan 5 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 1

We want the Web Order Site to run under our subdomain. This way, the Ordering Site looks seems less with our brand and business. 

+3
Completed

Hiding modifier groups for online ordering

Mark Z 5 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 1

The capability to hide modifier groups online compared to what a store may offer.

A good example is included modifiers.  I can use alternate modifier at the store level, but that feature is not available online. 

Answer
Hardy Singh 1 year ago

This option is available with a toggle in Modifier groups.

+3
Completed

86 List Linked to Zenpepper

Brittany CH 6 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 1

In Linga it will be an option to set up a countdown list with menu items, for example 20 steak left. 

This count down will be linked to Zen pepper so if Linga shows 14 available items zen pepper will show the same amount on line.

+2

Online ordering payments

teddy 2 months ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Hardy Singh 1 month ago 1

Customers are getting charge backs due to no 3d payment verification or any kind of secure payment system on the zenfoody site. Chargebacks can’t be fought at all due to thi.