Store name  " Penny Lane Pub " suggests creating a ready-to-go cocktail menu for any customer using bar services like Aloha does for their customers. 

Callcenter -
1. Report access - Need user restriction for accessing call center reports

2. In reports need another column to have driver assigned so they can input the driver name
3.Delivery service type to be set as default on the order screen

The Modifiers in the Modifier Groups can be long. It will be good if it can be collapse or expand (Default is collapse all except the first Modifier Group)Screen Shot 2021-04-22 at 5.16.07 PM.png

Mock-Up

Discount Tax is visible on Sales Recap Report and Day End– however, Discount is applied before Tax in the Back Office for all Discounts!

Thus should not be visible on any report! Since if it's visible, local Authorities will ask for the discounted Tax! Pls, remove or disable.

Hello, I was wondering if there were any other options for templates or the customization of templates for kitchen labels?
The reason for this is that having the modifiers being only separated by commas can be a little confusing for some orders particularly when our baristas have to look at a label quickly and differentiate between items like mango flavor and mango fruit. In quick service
Problems

1. Modifier text continues to next line. Our modifiers are grouped into mostly 3 different categories: Flavors, Fruits and Add-ons (Bursters, Gels, Puddings and Others). Some items like strawberry and mango can have many versions of these so when they cut off on the label it can make it harder to read.
2. There is wasted space in the header. We do not use the take out, to go, for here functions so this is unnecessary space on the labels. If we disable this the space isn't actually saved. A blank spot will just appear.

Possible Solutions

1. Have a setting in the back office for the label printer that if ticked, modifiers will not carry over to the next line unless it is a complete word.
2. I assume this is like that because of character limits with the Customer name. Perhaps this can be solved by adding character limits if that button is ticked. That way the Customer name can be moved to that space allowing an extra line to be used for modifiers.
   1. Additionally I think giving your users the ability to customize these labels would be greatly helpful. While I realize this could be difficult if our employees could see modifiers in a list type view it could solve a lot of the problems we are having right now. At the very least if we cannot customize, having more templates to choose from would be amazing. My handwriting is much bigger than the font options on the label so I think a template like this would work

Questions

1. Will the Priority under Modifier groups affect the order of Modifiers on the kitchen labels? We would like to keep a consistent order for our modifiers. Will this solve that issue? For example, if I set the Flavor Groups with a priority of 1 and the sweetness level groups a priority of 2 then will the ordering carry over to the Labels as well?

Is it possible to include the customers phone number on the email confirmations? This would help the customers realize they have given an incorrect or incomplete phone number. 

Thanks

Throttling settings should have a condition of minimum/maximum amount of an order for OLO.
For example - if an order is under 50$ then the estimated time of preparation should be set to 10 mins and if the total order amount is over 50$ then the estimated time of preparation should be set to 20 to 30 mins. 
Requested by El Pato. 

When allowing a large number of items to be available for Item-Based Loyalty redemption, the operator must order the item through the loyalty screen. 

It would be much easier for the operator to be able to also order the item and deduct the points by selecting the item, then either select discount, or add a loyalty button to this screen so they can apply loyalty reward. 

add a flag to allow the check to round to the nearest 10c. e.g the check total is 4.37, round up to 4.40 the check total is 4.33 round down to 4.30. this happens when using scale items. the weight x price per kg gives you the unwanted decimals