Linga Restaurant Operating System Feature Request Forum

Front of House: Manipulate current prep time and Online Order availability
We've heard feedback from some of our customers as to how cumbersome it can be to manipulate the prep time and online ordering availability from the back of house.
Other cloud-based POS have the ability to do this from the Front of House terminal, from what I've seen it's usually an option at the top of the screen, and some systems even allow for toggling/manipulating throttling settings using the same workflow - any of these enhancements would be a very welcome addition to the system.

House Account balance report
I'd like to be able to export/print out a report that simply has all of our House Account names and their account balance. My old Benseron point of sale had this report, my new Linga does not.

loyalty point redemptions
We would like to restrict Loyalty points for customers placing web orders. Currently we only allow $25 to be redeemed per visit in the restaurant. Unfortunately, a person can place a web order and use ALL their points to pay for the order. It would be better if we could limit the redemption amount or restrict redemption of Loyalty rewards on web ordering.

Discount Up To An Amount
Requesting that discounts have the ability to discount UP to an amount without the current limitation that the check total must exceed the discount amount.
Example - If I set a discount of $10, the check or item total must be greater than this. It does not allow to discount a lesser priced item or check.
Usage - Employee discount up to $10. Employee has a total of $8.50 but you cannot discount this until the total exceeds $10.00.
This type of discounts are very common.

Modifier Word Wrap
On the iOS version of the app, when text is very long, it wraps down to a new line on the same button. On the Android version, the text ends with an ellipses "..." and does not wrap around to a new line.
e.g.
iOS
"Sub 1/2 Rice
For Beans"
Android
"Sub 1/2 Rice..."

Cashier Out / Detailed Check Listing Section with all checks, payments and tips including a total line
On the cash out report list all the servers checks with the check number, check total, payment type tip and total. Grand total all checks at the bottom of the section. This is commonly used to verify the cash collected vs tips earned. Provides a quick and easy way to resolve any questions or discrepancies without a lot of work sorting through tickets or reports. The server and manager can quickly agree that the cash expected number is correct, or determine if a tip or payments was improperly applied to a check.

Option to print the order number in a large font size at the top of order receipts
option to print the order number in a large font size at the top of order receipts

Kitchen dispay now requires kitchen staff to scroll down on each order to see all items
Can we please have a setting that will enable or disable having to scroll down on individual checks?
The restaurants that I have spoke to about this "new feature" would greatly prefer to have the old functionality back, which displays an order in its entirety without the need to scroll down to see all items.
Thank you!

Expected credit card deposit for Non-Cash Adjustment (Cash Discount) on Sale Recap Report
I have a lot of customers asking for this, that are doing Non-Cash Adjustment ("Cash Discount" in Linga's view). They would like the back-office report Sales Recap to add another reporting line called " Expected Credit Deposit". You would need to add an additional setting under Report Settings for Discount Rate, which will be a percentage. This would need to be placed on a toggle if you would want this on or off. Now the Discount rate would be a percentage, which should be less than the Cash Discount rate that you input for the NON-Cash Adjustment. The formula would then be as follows.
((Credit Card Amount + Credit Card Tip + Service Charge) - Discount Rate) - Credit Card Refund = Expected Credit Card Deposit

Re-Print Merchant & Customer copy of the Credit Card authorization.
Need to have the ability to re-print Credit Card slips. Currently you have to reopen a check, go to payment highlight the payment, select print then submit payment. Reopening a check is a security issue and in mixed QSR / Table service using CDS it is not possible to print CC slips to deliver to the table for signature and tip with out reopening the check after payment. Suggestion to have under check status/Closed their are two buttons re-open and re-print add a re-print Authorization slip with security under roles.
Customer support service by UserEcho