Linga Restaurant Operating System Feature Request Forum

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Enterprise level gift card report similar to store level report

cvydyam 1 month ago in Backoffice 0
  • Enterprise level gift card report—At present under enterprise gift card report we are showing only redeemed card details. Client is requesting for detail gift card report as we have under store level.
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Enterprise Account Level User Access issues

cvydyam 1 month ago in Backoffice 0

#137157 - Linga rOS

Role level access for the Enterprise level.

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Unable to punch discounts

cvydyam 1 month ago in Backoffice 0

#139016 - Linga rOS

When we do sequence through menu configuration the roles assigned in the discount are getting removed automatically.
We used the 2nd option in menu configuration and also, we are not selecting the discount in the list. The client has 60 stores, and they go to each store and assign the roles manually again.

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Enable Customer Level Loyalty" Requests

cvydyam 1 month ago in Backoffice updated 1 month ago 0

#155271 - Linga rOS

Issue:
When "Enable customer level loyalty" is enabled, this force turns off each loyalty account and requires the merchant to re enable the accounts that need to be active. However, disabling this function does not re-enable each loyalty account, requiring the merchant or WL Partner to re enable each account by hand (observed by e-Coast with their Frothy Beard Brewing account).

Solution:
Disabling customer level loyalty should re activate all loyalty accounts and add a warning to the toggle that warns future partners and support agents about the functionality of this toggle.

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Role/restriction should work as per the settings

cvydyam 1 month ago in Backoffice 0

Role/restriction should work as per the settings

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Mix and Match COMBO

cvydyam 1 month ago in Backoffice 0

Customer need to have combo for a sub-category. They need to place 6 items canned beer sub-category with a 15% discount of over all 6 Items total with same item multiple times..

But POS allowing to place different items not the same item. PFA

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PLEASE ADD A [BOGO] OR [BUY-BACK] OPTION TO THE DISCOUNTS.

Manny Jimenez 3 months ago in Backoffice 0

This will allow Bars and Restaurants to give Bartenders access to a discount that has criteria that must be met before apply the discount.  Most bars have a 3 or 4 beer limit per person before allowing a Buy Back and some even only allow it during certain hours of the day.  This should also be allowed to Auto Add the discount when the criterias are met

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Mix and Match - Restrict Serving Size

tigran 4 months ago in Backoffice 0

We need the ability to restrict serving size when creating mix and match without the combo option. It becomes limited without this and makes it difficult to create discounts such as BOGO that applies to specific serving sizes.  

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We Need a " Go To Page [select page]" under the "Modifier" Section

Manny Jimenez 5 months ago in Backoffice updated 5 months ago 0

When updating pricing under the MODIFIERS, as soon as you select a modifier, make your changes and select save it takes you back to Page 1.  You have to select  navigate back to page 10 by either clicking on the [>>] until you get to your page or select the pages until your page shows up.

an Alternative Solution would be adding a [Price Update or Bulk Update] option just as the one under [Products & Items].  This would allow for less steps and smoother updating of modifier prices for the customer.


The easier we make it for customer the easier it would be for customer to concentrate on things that are not POS related

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Export COGS Report Now Working in New Back Office

Ryan Nicley 8 months ago in Backoffice 0

Just received notice from a customer (Village Wines) that they were trying to export the COGS report to Excel and it just exports blank spreadsheets. I tested it and it seemed to work at first, but when I tried to go back and do a specific month with a date range, the data shows on the screen but it exports a blank spreadsheet. Then, if I try running the same report, it blanks out all the data on the screen.

Attached are the export files we get.

Cost of Goods May 2024.xlsx
Cost of Goods June 2024.xlsx
Cost of Goods July 2024.xlsx
Cost of Goods April 2024.xlsx