On the dashboard if you click the active checks button the system will list the current active checks with a total dollar amount for Net sale, Tax, Discount, and Grand sale.  Could you add a total for the total number of active checks(a check count)?

Requesting the online ordering page to force a customer prompt/acknowledgement before completing their order.

Especially today with Covid, many restaurants want to force a message to the customer and have the customer acknowledge this message.

many times a customer will make a partial payment with a gift card. After making the payment the POS shows the remaining balance due, but when printing the chit for the customer to show 'balance due' the chit does not reflect the balance due. Please show the partial gift card payment on the chit.

Kitchens with several cook stations need the ability to see what one another is doing so the meal is prepared on time, when not using a KDS

Below is the way Oracle Res 3700 and Simphony operate.

In this example the kitchen as 3 printers and 3 cook stations

Cook Station w/Printer 1 cold food 

Cook Station  w/Printer 2 Proteins

Cook Station w/Printer 3 Pasta, rice, fryer, baked food

Order

Filet with House Salad and baked potato 

Cook Station 1

House Salad (Colored Black)

Filet (Colored Red)

Baked Potato (Colored Red)

Cook Station 2

Filet  (Colored Black)

House Salad (Colored Red)

Baked Potato (Colored Red)

Cook Station 3

Baked Potato (Colored Black)

House Salad (Colored Red)

Filet (Colored Red)

This is the  layout that Oracle has used for years helps a busy kitchen run extremely efficient.

I have all my current customers asking for this as the staff is used to it this way and lost sales due to this lack on function.  

set different menu layouts by revenue centre - bar menu oe take out menu is different to restaurant menu

We have been having issues with the tax on days that we have zero nontaxable. Because Linga rounds each menu item it overinflates the total tax at the end of the day. I looked at some tickets to explain what I am talking about.

For example, there was a ticket that had 4 menu items on it.

6.50

6.50

8.50

7.50

This equals $29 in total sales and you calculate the tax as $2.05. I think it should be $2.03

But, instead of you rounding each menu item individually I am suggesting you keep each taxon item as three digits and then add them together...then do the rounding on the subtotal. That will help us a lot with this issue and bring us closer to our numbers.

Therefore,

6.50=.455

6.50=.455

8.50=.595

7.50= .525

.455 + .455 + .595 + .525 =2.03

Here is another example:

subtotal = 21.90 and you say tax is 1.55. I think it should be 1.54

2.95 =.207

2.95 =.207

6.50 =.455

5.50 = .385

1.75 = .123

2.25 = .158

this equals 1.535. So this should round as 1.54

Please consider this method of rounding. We have used 4 different POS systems in the past and we have never encountered this problem

the item service charge on products and items does not show up on CDS.it only shows the balance after addition.

Can the customer notes on their items be printed on the email confirmation as well? When we or they have to go back and check, the notes are not available as they don’t print out on their confirmation. This would help customers as well as the business.  Let me know if you have any questions.

On the email confirmation that customers receive, is it possible to have the CHECK ID print before the ONLINE ORDER NUMBER. Reason being is that we don’t see those numbers and it’s the first thing customers try to recite picking up an order. The Check ID is what is printed on our receipts and if it came first the customers can easily identify their order with the number we generate from the POS machines, plus it has fewer digits.

Let me know if you have any questions.

We would like to have the ability to set the default guest count when starting order to 1 and the server or bartender would only need to touch "Continue" or even better, it simply defaults to 1 and starts the check without the user having to touch "Continue" and then they could add more guests later if needed.