Tip Cap
Ability to cap tip by % of base amount. % to be defined in backoffice. I have several merchants who have accidentally keyed in very large tips by accident and it creates a situation where if you refund there is a risk of a chargeback too then you could potentially lose a large amount of $.
Answer
We have released this feature to production in our latest iPad release 5.2(1.5), please reach out to support to get more details.
On the same topic, adding a notification if tip% is over a certain threshold will help capture too high of a tip when it happens and also help with theft prevention.
so if the merchant identifies in the back office that tips over $1000 ( or X) require manager approval. when the server enters the tip amount $1001 it pop up a manager override to continue
Doesn't even have to be a cap just a warning flag. "your tip is 500% more than the ticket" "Are you sure?" Or change the color on the batch screen tip adjustment background from the normal green to red warning background.
Yes, I just had a merchant enter an $1,800 tip by accident. This would be a great feature.
Customer support service by UserEcho
We have released this feature to production in our latest iPad release 5.2(1.5), please reach out to support to get more details.