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Mobile Custom App / OLO: Availability Clarity Feedback

Brad Bryant 3 hours ago 0

This is feedback for the customer facing applications such as for mobile order & Zenfoody Online Order.

For any locations that doesn't offer Delivery and/or future order, the sites should not show text for those features.

Example Zenfoody

  1. Shows Delivery Hours, when they do not offer Delivery.
    Image 366
  2.  Change Button is available despite not having the ability to change. To a user that just looks like a bug.
    Image 364

Example Mobile Order

  1. Mobile Order shows The change button and Order date when they are not necessary if Future Order is not enabled. We specifically have a lot of complaints about this one because of the Create an Order Now Text being right next to the grayed out text. Customers seem to think that this means that they are not able to order. 
    Image 367
  2. I think something that is missing from the mobile view is the clarity for the order times. It would be nice to have that within the store page. This is Store Hours & Ordering Hours.