Order type selection in Kiosk
Feature Request – Auto-Set Kiosk Order Type with Customer Display
Description:
Currently, the kiosk requires customers to actively choose between For Here and To Go. For locations that only allow one of these options, the step adds friction without value.
Requested Enhancement:
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In Back Office, allow merchant to lock kiosk order type to either:
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For Here only
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To Go only
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When locked, the kiosk should:
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Skip the selection screen.
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Display a clear banner/message at the start of the order (e.g., “This kiosk is set to For Here orders only” or “This kiosk is set to To Go orders only”).
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Print the correct order type on the kitchen tickets and receipts.
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Benefit:
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Keeps customers informed about how their order will be handled.
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Eliminates unnecessary extra step on kiosk.
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Reduces confusion while preserving accurate reporting and routing.
Customer support service by UserEcho
I like this idea but if a customer changes their mind at the end then it becomes a relay of messages for the staff.
It would be nice to have the mandatory selection screen pop up at the end (before paying) to select [FOR HERE/STAY] or [TO GO]