+1

Ability to add group order for To Go and For Here orders

jyung 12 months ago updated by Chuck Shaffer, Gemini IT 918 1 month ago 1

Currently not possible to create a group To Go or For here order. The split button is grayed out, and there's no option to add seats to a To-Go order.


This becomes an issue in scenarios where a group places a phone order, then comes in to pay separately. Since it’s a To-Go order, the merchant has to manually calculate what each person owes, including tax and any surcharges or dual pricing fees. This can be difficult or even unmanageable. The only way to handle it accurately right now would be to re-ring each order individually on separate checks.


The same limitation exists with For-Here orders—there’s no easy way to split those either….unless we are missing something.

Current workaround is to make this a table order

Very important functionality for quick service restaurants that take group call in orders. We need to be able to split items to another check and pay for them individually. We have a group of 6 waiting on this feature. Every quick service concept has to deal with this functionality.