Operations Settings from Back Office

We frequently get trouble calls where an operations setting got changed accidentally by the store team and we need to do a fair amount of troubleshooting to figure out where the issues are coming from.  It would make a ton of sense to have the Operations settings controlled from the back office instead of locally from the POS, be able to control it from both locations or at least see the current status from the back office. 
Having access to these settings and information would greatly reduce troubleshooting resolution times because are asking employees to scroll through the settings to check on things while we can't see the settings of other tablets.  This would also help trouble calls where there is not a manager on site so the staff cant access operations settings while troubleshooting so we're adding users, temporary passwords and jumping through hoops that could be avoided.